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Oculus Go Display Issues

zOptixzOptix Posts: 2
NerveGear
Is anyone else having display issues?  Specifically, I see many red and yellow horizontal lines that emanate from bright/white regions.  These  lines will track with headset in yaw, pitch, and roll.  I have tried rebooting the headset, turning down the display brightness, and doing a factory reset of the Go.  No luck, and the problem seems to be getting worse.  I have started a support ticket, but wanted to see if anyone else was having the same issue.

Comments

  • LZoltowskiLZoltowski Posts: 6,705 Volunteer Moderator
    I haven't seen this issue yet before, however, if the lines track with the headset it could possibly be fixed in software rather it being an actual display hardware failure. 

    I hope support can help you out on this one.
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  • zOptixzOptix Posts: 2
    NerveGear
    That's what I was thinking, it does sound more software than hardware related.  However, if it were a SW issue, I would expect more people to have encountered it and for a factory reset to help.
  • cyberealitycybereality Posts: 26,156 Oculus Staff
    Please speak with us on the support ticket for help. Thanks.
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  • Stryker1000Stryker1000 Posts: 485
    Trinity
    its not a glitch ...ITS A FEATURE !!!!
  • Troy.WilliamsTroy.Williams Posts: 1
    NerveGear
    I'm getting it also. Not horizontal lines but vertical. Just started happening during 360 video playback. Tried the above still there. Tried next morning still there. Jurrasic world blue video looks fine, most every else affected. Joy. 
  • kiingju1017kiingju1017 Posts: 1
    NerveGear
    Hey has anyone found a solution to the problem, it’s happening to mine as well. 
  • JanmeetJanmeet Posts: 1
    NerveGear
    I started having this issue at the first start of the headset. Then I tried to watch a 360 video and the whole screen just yellow and orange lines. Nothing is visible anymore.
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