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Help! Several problems with Oculus Account + Go.

Solareon96Solareon96 Posts: 1
NerveGear
edited June 3 in Support
A while back when trying to add a payment method, I forgot to activate it and it was being repeatedly declined. However, after activating it, the card would not process. I rubbed it off as a security measure and waited. Come today, I discovered my entire Oculus Account had been blocked from accessing the store, or Venues, or anything. Even my Go is affected, as pressing the Oculus button brings me to a GearVR menu...... Please help me as soon as possible! 

Comments

  • LZoltowskiLZoltowski Posts: 5,484 Volunteer Moderator
    Heya, probably multiple failed attempts have caused your account to be locked as a security measure. 
    Please contact support here so they may assist you: https://tickets.oculusvr.com/hc/en-us/requests/new
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