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3D 360 Videos

DigalixSolutionsSLDigalixSolutionsSL Posts: 1
NerveGear
edited June 2018 in Support
Good afternoon everyone!

I am Isabel García, writing from Spain. We are finding a lot of problems using media players and 3D 360 videos and we would be very pleased if you can help us. 
Our videos have resolutions from 4K to 6K. There are square videos 4096*4096 and 6400*6400 with top bottom method. 
They have been recorded using an Insta 360 Pro. 
We have already used some Media Players such as: Oculus Video following this thread https://support.oculus.com/1707817122769530/ and https://support.oculus.com/161488604393997/ ; Gizmo VR; DEO VR Video Player and we are planning to download Whirligig and Virtual Desktop (not free purchases). Using these mediaPlayers we have heard the audio but we aren't able to watch  the videos, I think due to the resolution. 

Do you have more information about this? Do you know about other Media Players?

Thank you very much in advance, 

Isabel.

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