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i bought a game and it is not showing in my library

maucelli
Honored Guest
game that i bought is not showing in my library
3 REPLIES 3

cybereality
Grand Champion
Make sure you purchased for the right platform. Oculus Go (or Gear VR) and Oculus Rift have totally different libraries.
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FullofHart
Honored Guest
I purchased Achievrfit for the oculus rift and it shows money came from my account and yet it's not in my library. I found the game on Oculus website and it says Oculus Go isn't supported but it doesn't say the rift isn't. How do I get that game or a game like it or if I can't get the game how do I get a refund? 

cybereality
Grand Champion
See here for how to get a refund.
https://support.oculus.com/964479930393572/
It's best to purchase through the native app (on Windows for Rift) so you can ensure compatibility.
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV