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Oculus Go Power On

clutteredcluttered Posts: 21
Brain Burst
If I hold the power button and select power off, then when I try to power it on I get a battery indicator and it goes back off.

Eventually it does start up, not sure if it is a ridiculously long delay or just my repeated attempts that wake it.

Am I not doing it right, is there a special process? 

Seems bizarre.

Comments

  • cyberealitycybereality Posts: 25,109 Oculus Staff
    It does take a little while to boot up from a cold start. If you want faster boots, you can leave in sleep mode.
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  • clutteredcluttered Posts: 21
    Brain Burst
    If it made some acknowledgment that it was starting up then I wouldn't care, what seems to happen is that I have to hold the power button for 10 seconds before I get anything. Most devices, you press the on button, it beeps or flashes a light and then you wait. This one seems to be you press a button and nothing happens, at some point it may turn on, if not then press and hold the button for ages and then eventually it gives in and turns on.
  • cercatacercata Posts: 20
    NerveGear
    It does take a little while to boot up from a cold start. If you want faster boots, you can leave in sleep mode.
    If you put it in sleep mode, and the sensor detects something (the strap), it leaves sleep mode, so it's almost useless
  • desivdesiv Posts: 130
    Art3mis
    cercata said:
    It does take a little while to boot up from a cold start. If you want faster boots, you can leave in sleep mode.
    If you put it in sleep mode, and the sensor detects something (the strap), it leaves sleep mode, so it's almost useless
    Just use a cover for your lens.
    It keeps that from happening AND it protects your lens from scratches and your screen from possible burning.
    I just used the included piece of cardboard for a while until I got another one.
    I 3D printed mine, but I know they are being sold as well...
    (I think Ramarcus has a youtube video on that.  Pretty sure he bought his)
  • cercatacercata Posts: 20
    NerveGear
    I don't see it ... it's not about the lenses, it's about the sensor in between, if you cover the sensor it thinks it's your head, and it switchs one
  • desivdesiv Posts: 130
    Art3mis
    cercata said:
    If you cover the sensor it thinks it's your head, and it switchs one
    Except it doesn't.  ;-)
  • clutteredcluttered Posts: 21
    Brain Burst
    Just had to forcibly power it off, it didn’t move the controller pointer, the buttons worked but the point was frozen, removed the battery from the controller and reinsterted, as soon as it was reconnected the point stopped again and froze!

    Anyway, after forced shutdown, I pressed the power button once, a battery icon showed for a few seconds and then it went off, did it again, same thing. Pressed and held power for 10 seconds, nothing, tried repeatedly, nothing, single press nothing. Eventually just held the power button down, after 30 seconds I got a chime and the oculus logo and now it's happy again.

    This is what happens, is it normal?

    This can’t be the way to turn it on! Press power and hold it until it eventually gives in and powers up?
  • LZoltowskiLZoltowski Posts: 5,192 Volunteer Moderator
    edited July 12
    To completely power down the device, 
    Take it off your head, hold the power button for 15 seconds, unit will shut down
    To power it back on, hold the power button for 5 seconds, if the headset is not connected to power the LED on top will glow orange while booting, once booted you should hear the startup beep.

    To reboot the controller only, hold both buttons on the controller for 10 seconds or until a LED light blinks on top of the touchpad.
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  • clutteredcluttered Posts: 21
    Brain Burst
    I know how to turn it off, if you hold the power button it also prompts you in device to power off or reboot (it also states that you can use the volume button to select buttons if the controller isn't working - that has never worked for me).

    And as I stated in the other posts, holding the power button for 5 seconds does not power my device on, nor does the orange light come on. 

    As I stated previously:

    "I pressed the power button once, a battery icon showed for a few seconds and then it went off, did it again, same thing. PRESSED AND HELD POWER FOR 10 SECONDS, NOTHING, tried repeatedly, nothing, single press nothing. EVENTUALLY JUST HELD THE POWER BUTTON DOWN, AFTER 30 SECONDS I GOT A CHIME AND THE OCULUS LOGO and now it's happy again."
  • desivdesiv Posts: 130
    Art3mis
    cluttered said:
    I know how to turn it off, if you hold the power button it also prompts you in device to power off or reboot (it also states that you can use the volume button to select buttons if the controller isn't working - that has never worked for me).
    What he was saying is that there is another way to turn it truly off.
    If you hold the button down, yes, that message comes up.  But if you keep holding it down several more seconds, it will power off without selecting any of those options.  Hence his 30 seconds.  It's not that long, but it's good to be safe.  And that off is truly off.
    Then, when it is truly off, a 5 second press should start the ON process.
    If it doesn't, you should open a support ticket.  Perhaps your button isn't working properly.
  • LZoltowskiLZoltowski Posts: 5,192 Volunteer Moderator
    edited July 12
    desiv said:
    cluttered said:
    I know how to turn it off, if you hold the power button it also prompts you in device to power off or reboot (it also states that you can use the volume button to select buttons if the controller isn't working - that has never worked for me).
    What he was saying is that there is another way to turn it truly off.
    If you hold the button down, yes, that message comes up.  But if you keep holding it down several more seconds, it will power off without selecting any of those options.  Hence his 30 seconds.  It's not that long, but it's good to be safe.  And that off is truly off.
    Then, when it is truly off, a 5 second press should start the ON process.
    If it doesn't, you should open a support ticket.  Perhaps your button isn't working properly.

    Yes, this method requires no interaction with the UI, it's a cold shutdown. Perform it while not having the HMD on your head as I stated. If you are still having issues then please open a support ticket here:
    https://tickets.oculusvr.com/hc/en-us/requests/new
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  • clutteredcluttered Posts: 21
    Brain Burst
    Okay, sounded like he was telling me I am an idiot and can't manage simple tasks, despite the problem being that it is actually TURNED OFF and the problem is TURNING IT ON. 

    He didn't say 30 seconds I did.

    He is telling me that by holding down the power button then after 5 seconds the device powers up. I am pointing out again, that as I stated, that doesn't happen on my unit. Sorry if that is inconvenient but there we are.

    This obviously isn't of any use so let's close this topic.

    I'll go back to banging stones together and hoping the television changes channels.
  • desivdesiv Posts: 130
    Art3mis
    cluttered said:
    He didn't say 30 seconds I did.
    Yep, I meant 15 seconds.. Sorry..
  • LZoltowskiLZoltowski Posts: 5,192 Volunteer Moderator
    edited July 12
    cluttered said:
    Okay, sounded like he was telling me I am an idiot and can't manage simple tasks, despite the problem being that it is actually TURNED OFF and the problem is TURNING IT ON. 

    He didn't say 30 seconds I did.

    He is telling me that by holding down the power button then after 5 seconds the device powers up. I am pointing out again, that as I stated, that doesn't happen on my unit. Sorry if that is inconvenient but there we are.

    This obviously isn't of any use so let's close this topic.

    I'll go back to banging stones together and hoping the television changes channels.

    Hey, I did not intend to insult your intelligence. Was merely telling you how I do it.

    I have recorded a video of the whole thing so that maybe you can compare to how your GO behaves. Actually, after measuring the timings with a time code, it's a lot shorter than I thought!! and the Light is white, not orange :/



    If yours doesn't behave like this, please submit a support ticket.
    https://tickets.oculusvr.com/hc/en-us/requests/new

    Hope this is of some help. cheers.
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