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Oculus Ready Badge doesn't deliver on promises

KazandriaKazandria Posts: 3
NerveGear
edited July 14 in General
A few weeks ago I bought an Oculus Ready certified laptop (Dell Alienware 15 r4). It is listed on the Oculus Ready PCs page (https://www.oculus.com/rift/oculus-ready-pcs/ ) and Dell also displays the certification on the product page.

The Oculus Ready page also lists the following text:
About the badge
Ready when you are
We want you to be able to step into virtual worlds right out of the box. Oculus Ready machines are so simple to set up, you can be ready to go in as little as 30 minutes.

Well, the laptop only has 2 USB-A ports, while the minimum listed on the requirements page (https://support.oculus.com/1773584749575567/#faq_248749509016567 ) shows you need at least 3 USB-A ports, 4 recommended. It also recommends to buy an Oculus Ready PC if your current computer doesn't meet specifications.

There are additional dongles that can be bought from Dell to connect USB-A on the USB-C ports. However, I would expect them to be shipped with the laptop or not to use the Oculus Ready PC label.

So in short, although the Oculus Ready badge promises you to be able to "step into virtual worlds right out of the box", you shouldn't expect it to really run out of the box. I've contacted both Dell and Oculus about it and both don't seem to have an issue with using the Oculus Ready label although the Oculus Rift can't even be connected to the laptop without additional purchases. I think the laptop should be shipped with 2 dongles to meet recommended specifications if they want to put the badge on it or just call it "Almost Oculus Ready".

Comments

  • kojackkojack Posts: 4,570 Volunteer Moderator
    Kazandria said:

    Well, the laptop only has 2 USB-A ports
    According to the Dell web page for the 15 r4, it's got three type A ports.
    There's one on the right and two on the left.

  • KazandriaKazandria Posts: 3
    NerveGear
    kojack said:
    Kazandria said:

    Well, the laptop only has 2 USB-A ports
    According to the Dell web page for the 15 r4, it's got three type A ports.
    There's one on the right and two on the left.

    I'm not sure which page you are reading, but I can tell you it has:
    - USB A on the right
    - Thunderbolt at the back
    - USB A + C on the left
    Total of 4 ports of which only 2 are USB A
    https://www.dell.com/en-us/shop/dell-laptops/new-alienware-15-gaming-laptop/spd/alienware-15-laptop

    Also, setup instructions by Dell:
    https://www.dell.com/support/manuals/us/en/19/alienware-15-r4/alienware-15-r4-setupandspecifications/oculus-rift-with-touch?guid=guid-96c0f718-8bca-4e2e-8a30-b1ba3039840c&lang=en-us

    These instructions explain how to connect 2 dongles before connecting the Oculus Rift. There's a note "The USB dongles are only shipped with computers that are Oculus certified." on that page but Dell could not comment on which laptops would include those adapters. Both Dell and Oculus just recommended I buy additional adapters myself. It's not a large price for me to buy them, then again, it's the same price (or less, depending on how you look at it) for the manufacturer to include them. They decided to list the laptop as "Oculus Ready", so I guess it's up to them to deliver in that case.
  • kojackkojack Posts: 4,570 Volunteer Moderator
    edited July 14




    They might have made a mistake. The pic does look like 9 is really type c.

    The page you linked to seems to be the 15 r3.
    There's also an Alienware 15 which has 4 usb 3 type a ports.

    I hate it when laptop makers use the same name over and over but change the features, it's a mess to tell which one something is referencing.

  • KazandriaKazandria Posts: 3
    NerveGear
    Thanks for the effort, but indeed, as you can see on the image by comparing 9 & 10, 9 is type c and not type a. The page I linked to is definitely the r4 and not the r3 model. I also have it on my desk and I can assure you I'm looking at a type c port :)

    According to a quick search, even the r3 model had 2 * type a + 2 * type c ports. http://laptopmedia.com/comparisons/alienware-15-r4-vs-alienware-15-r3-what-are-the-differences/

    It's a great laptop and with additional hardware supports the Oculus really well. I just don't consider it "Oculus Ready" as shipped.
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