Rift - No picture during first setup - only audio — Oculus
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Rift - No picture during first setup - only audio

Atlas.FirmamentumAtlas.Firmamentum Posts: 4
NerveGear
I got a new Oculus Rift and tried to set it up. Everything worked fine until i had to complete the setup inside the vr headset. I don't see any picture inside the headset and iI can't get it working. I can hear audio fine over the headset but I don't have any video signal inside it, it just stays pitch black.

My specs:
  • Windows 10 x64
  • intel i7-4770
  • nvidia GTX 970

Things I've already tried:
  • I'm connecting the Headset via HDMI directly to the graphics card. My monitor is also connected directly to it via dvi.
  • I've tried using a displayport to hdmi adapter, nothing changed
  • The Headset is connected via USB 3.0, I've tested multiple USB 3.0 and 2.0 sockets
  • The light inside is white if I connect it directly via HDMI and orange if I connect it via DP adapter
  • The light inside goes out if i wear the headset or if i hold my finger over the sensor
  • My nvidia drivers are up to date
  • I've tried to roll back the nvidia drivers to multiple old versions
  • During the installation process of the nvidia drivers i got a brief flash of my current screen inside the headset
  • I reinstalled the Oculus software and redid the whole setup process

Please help me, I'm starting to get desperate... I don't know what else to try. Thank you in advance!

Comments

  • Techy111Techy111 Posts: 5,814 Volunteer Moderator
    The cable that goes into the head set. Can you double check that's seated correctly mate?
    A PC with lots of gadgets inside and a thing to see in 3D that you put on your head.

  • OmegaM4NOmegaM4N Posts: 407
    Trinity
    edited July 2018
    Are you using any kind of extension HDMI or USB cables, the Rift can be very picky with those, did the sensors show are ok, are they on USB 3 or 2, is this a new Rift or a second hand one.

    What is your Motherboard make and model.

    I had that very same setup last year before i upgraded the GTX 970 to a GTX 1080, so you can certainly run VR ok, although my Mobo did not like the Rift and i had constant connection and tracking issues because of it, so i had to buy a cheap Inateck two port USB 3.0 card and all those issues were gone.
  • Techy111Techy111 Posts: 5,814 Volunteer Moderator
    Oh and ensure you got the latest gpu driver.
    A PC with lots of gadgets inside and a thing to see in 3D that you put on your head.

  • Atlas.FirmamentumAtlas.Firmamentum Posts: 4
    NerveGear
    edited July 2018
    Thank you for your answers:

    • I've tried multiple drivers for my graphics card, including the newest version provided by nvidia
    • I don't use any extensions, the included cables are directly plugged into my pc
    • I have replugged the cable that goes inside the headset multiple times, so there shouldn't be a problem here
  • Techy111Techy111 Posts: 5,814 Volunteer Moderator
    Just check the pins at both ends and double check for bent/damaged ones to rule that out mate.
    A PC with lots of gadgets inside and a thing to see in 3D that you put on your head.

  • Techy111Techy111 Posts: 5,814 Volunteer Moderator
    And maybe delete the oculus setup completely and start again
    A PC with lots of gadgets inside and a thing to see in 3D that you put on your head.

  • Atlas.FirmamentumAtlas.Firmamentum Posts: 4
    NerveGear
    edited July 2018
    I've already deleted everthing, downloaded a new setup file and reinstalled the oculus software.
    I will check the cables for damaged pins and report back to you, thank you for your assistance!
  • Techy111Techy111 Posts: 5,814 Volunteer Moderator
    Hopefully it's not that and something simple 
    A PC with lots of gadgets inside and a thing to see in 3D that you put on your head.

  • Atlas.FirmamentumAtlas.Firmamentum Posts: 4
    NerveGear
    OmegaM4N said:
    Are you using any kind of extension HDMI or USB cables, the Rift can be very picky with those, did the sensors show are ok, are they on USB 3 or 2, is this a new Rift or a second hand one.

    What is your Motherboard make and model.

    I had that very same setup last year before i upgraded the GTX 970 to a GTX 1080, so you can certainly run VR ok, although my Mobo did not like the Rift and i had constant connection and tracking issues because of it, so i had to buy a cheap Inateck two port USB 3.0 card and all those issues were gone.
    • No extension cables and it's a brand new rift.
    • Sensors, Touchcontroller and headset is showing as connected and the setup of the sensors and the "playfield" did work without problems
    • I've tried multiple USB ports on the front and the back of my pc, there should be enough USB 3.0 ports...
    • Motherboard is a MSI Z97-G34 (MSI Website)
  • Techy111Techy111 Posts: 5,814 Volunteer Moderator
    Does that mobo have options for usb power saving? If yes try disabling 
    A PC with lots of gadgets inside and a thing to see in 3D that you put on your head.

  • BadDanMEBadDanME Posts: 62
    Hiro Protagonist
    Try deactivating the Windows 10 Quickstart. Gave me a lot of trouble with my rift. And check it from time to time after updates, because MS seems to love to sneak in that option active again with their updates.
  • OmegaM4NOmegaM4N Posts: 407
    Trinity
    edited July 2018
    Have you tried putting the sensors onto USB 2 and only having the HMD on USB 3, plus unplug everything else from all USB that is not the K/M.

    Plus just out of curiosity does that Mobo comes with a intergrated GPU, and if so is it disabled in the bios?
  • james.sage.357james.sage.357 Posts: 1
    NerveGear
    I am having having the same issue - tried everything and nothing is working!! Please let me know if there is a solution to this problem.
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