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Audio Issues RESOLVED with audio tool

BlackPixel_BlackPixel_ Posts: 57
Hiro Protagonist
edited August 2018 in Support
{Today my sound isn't working anymore on the Oculus Headset. The volume is low and it's crackling. Should I wait till another update? What should I do Oculus? I purchased from Amazon back on February 22, 2018.}

Sorry to bother support with this... The issue was a simple fix.
I just tightened the screws on each headset and the sounds were immediately fixed. 
I never even noticed those screws until I checked in support to find out how to install headphones I was planning on purchasing. 
I have no idea how they even became loosened. 
But I'm happy it was a very simple fix. 
https://support.oculus.com/214721512279715/
Thanks 
MSI X99 GODLIKE Board / Intel Core i7-6900K / 32GB Extreme DDR4 2400MHz Memory / GTX 1080 Founders / 

Comments

  • MorgrumMorgrum Posts: 1,445
    Project 2501
    Alot of folks including muself are getting the crackling my ausio drops entirely in games now.
    WAAAGH!
  • cyberealitycybereality Posts: 26,156 Oculus Staff
    Thanks for uploading your logs. I will share this information with the team.
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i
    Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
  • BlackPixel_BlackPixel_ Posts: 57
    Hiro Protagonist
    Thanks allot.
    I'll be patiently waiting.
    MSI X99 GODLIKE Board / Intel Core i7-6900K / 32GB Extreme DDR4 2400MHz Memory / GTX 1080 Founders / 

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