about Oculus Touch & battery drain... — Oculus
New to the forums? Click here to read the "How To" Guide.

Developer? Click here to go to the Developer Forums.

about Oculus Touch & battery drain...

Bix_ByteBix_Byte Posts: 6
NerveGear
My left Oculus Touch drain battery faster than the right Oculus Touch. Why?
The left controller has 1-2 days duration while the right controller (main hand) after one week is still OK.
I think this is an hardware issue...
Solution?

Comments

  • DaftnDirectDaftnDirect Posts: 4,719 Valuable Player

    Well my left & right Touch batteries last pretty much the same, maybe a few hours less for the right as that's my dominant hand.

    1-2 days is way too short, possibly it's not gong to sleep, Is there any indication of that?... i.e. is it instantly connected as soon as you go into VR... whereas the right controller waits until  you press a button?

    Intel 5820K OC@4Ghz, Titan X (Maxwell), 16GB Corsair Vengeance DDR4, ASRock X99 Taichi, Samsung 500Gb 960 Evo M.2, Corsair H100i v2 Cooler, Inateck KTU3FR-4P USB 3 card, Windows 10 Pro v1903 (18362.175)
  • TwoHedWlfTwoHedWlf Posts: 2,234 Valuable Player
    edited August 2018
    What kind of batteries do you have in it?  Mine last weeks being used a couple hours per day.  That's with Turnigy low self discharge nimhs.

  • ElusiveMarlinElusiveMarlin Posts: 202
    Nexus 6
    edited August 2018
    I too have notice a recent upsurge in having to replace my left touch controller battery.

    I too am right handed, and mostly use the right controller, but have had to replace the battery 3 times this week in the left controller (Yes I am using fresh/new batteries), but the battery in the right controller has been the same for about 2 months now!!

    I store both controller in exactly the same place in the same orientation, so no buttons/triggers are being pressed.

    When I initially start a VR session, if i just put the HMD on, I have no hands and have to press a button before the VR hand appears, (as it should do), so it is not continually polling.
    Intel Core i7 8700K 3.7GHz | RAM 32GB DDR4 2666MHz | GeForce GTX 1080 8GB |
    240GB SATA III SSD | 3TB HDD | 867Mbps Built-in Wi-Fi

    "Behind every mask there is a face, and behind that a story...."
  • DaftnDirectDaftnDirect Posts: 4,719 Valuable Player
    edited August 2018
    I would suggest a first test would be to remove the left battery when not using it, if that extends the life back to normal then that will at least confirm it’s a hardware or software issue and not a battery problem.
    Intel 5820K OC@4Ghz, Titan X (Maxwell), 16GB Corsair Vengeance DDR4, ASRock X99 Taichi, Samsung 500Gb 960 Evo M.2, Corsair H100i v2 Cooler, Inateck KTU3FR-4P USB 3 card, Windows 10 Pro v1903 (18362.175)
  • Bix_ByteBix_Byte Posts: 6
    NerveGear
    I would suggest a first test would be to remove the left battery when not using it, if that extends the life back to normal then that will at least confirm it’s a hardware or software issue and not a battery problem.
    I am sure that it is not a battery problem.
    After the standard not rechargeable batteries, now I am using rechargeable batteries.
    The result is always the same. The left controller drains battery power when in standby: looking at the device page both both controllers go in standby and controllers stay in standby...

    Yesterday, I put a full charged battery in my left controller and I let in the right controller the same battery changed some days ago (and still full charged).
    Well.
    Without using Oculus, today the left controller battery has less power of the (old) right controller battery.
     

  • Bix_ByteBix_Byte Posts: 6
    NerveGear
    Latest and last test: changed both batteries saturday at 6 pm using fresh new batteries.
    Both devices go in standby after a while.
    I do not use Oculus and this morning, monday, the right controller was still in standby and the left was dead.
    The left controller battery has been fully discharged.
    Now I will open a ticket.
    Cheers
  • ZebdedZebded Posts: 2
    NerveGear
    I'm having the same issue. Left controller battery dying when in storage but right not affected. Both store same place in a box away from sensors. Get them out and left controller totally dead. New battery and it works.
    Some weird bug in an update?
  • Potato_of_DoomPotato_of_Doom Posts: 1
    NerveGear
    Weird, I got exactly the same issue since the last firmware update
  • ZebdedZebded Posts: 2
    NerveGear
    I've raised a feedback.
    4 days for and unused left controller battery to die. Right one, full charge
  • cyberealitycybereality Posts: 26,156 Oculus Staff
    That's not normal. Please contact us, you may be eligible for a warranty replacement. https://support.oculus.com/
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i
    Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
  • FanibleFanible Posts: 26
    Brain Burst
    edited October 2018
    Interesting.  The exact same issue is happening with my right controller.  Always ends up dying long before the left.  I've tested it a couple times and the right controller may only last a few days at most, and then the left controller ends up lasting sometimes several days longer beyond that.  Considering I've had these for over a year now, I'd be surprised if I'm eligible for a warranty.

    My wife and I both have headsets, so I'm going to try swapping the right controller with hers to see if it's just because I'm right handed, but I feel like that's a pretty significant difference in power to be only that.  That, and I've been playing a lot of games that use both controllers fairly equally.
  • CYBL4DECYBL4DE Posts: 1
    NerveGear
    Same issue here. I changed both batteries at the same time and suddenly after getting back from work I found my left controller dead to the point it could not even stay powered on more than few seconds.
  • DaxmortDaxmort Posts: 1
    NerveGear
    edited April 23
    Gonna resurrect this thread to say the same thing; now April 23rd 2019. I replaced my left touch controller battery yesterday afternoon, right touch controller battery has been untouched for over two months. I'm right-handed; this morning the left battery was only half-full. Right still "full".
  • MAC_MAN86MAC_MAN86 Posts: 2,103
    Wintermute
    edited April 23
    Sometimes the battery will not make proper contact and needs slightly raised. The cavity is slightly too big and allows it to disconnect. I'd try adding some card under the battery!
    Another point is we still get BATTERY WARNINGS for Games we are NOT USING TOUCH and in Elite this loses focus and can mean losing your Ship/Missions (invaluable time invested!)
  • mayuhmayuh Posts: 1
    NerveGear
    edited June 7
    Same here: On both my Quests - left controllers drain their batteries in standby. Right controllers both behave as expected.
    Must be an firmware issue of some sort... 
  • dsmithgatordsmithgator Posts: 1
    NerveGear
    I'm having the same issue on the quest.  Left controller drained down (I'm right handed) and the right is still at about 70%.
Sign In or Register to comment.