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about Oculus Touch & battery drain...

Bix_ByteBix_Byte Posts: 8
NerveGear
My left Oculus Touch drain battery faster than the right Oculus Touch. Why?
The left controller has 1-2 days duration while the right controller (main hand) after one week is still OK.
I think this is an hardware issue...
Solution?

Comments

  • DaftnDirectDaftnDirect Posts: 5,708 Volunteer Moderator

    Well my left & right Touch batteries last pretty much the same, maybe a few hours less for the right as that's my dominant hand.

    1-2 days is way too short, possibly it's not gong to sleep, Is there any indication of that?... i.e. is it instantly connected as soon as you go into VR... whereas the right controller waits until  you press a button?

    Intel 5820K [email protected], Titan X (Maxwell), 16GB Corsair Vengeance DDR4, ASRock X99 Taichi, Samsung 500Gb 960 Evo M.2, Corsair H100i v2 Cooler, Inateck KTU3FR-4P USB 3 card, Windows 10 Pro v1903 (18363.720)
  • TwoHedWlfTwoHedWlf Posts: 2,234 Valuable Player
    edited August 2018
    What kind of batteries do you have in it?  Mine last weeks being used a couple hours per day.  That's with Turnigy low self discharge nimhs.

  • ElusiveMarlinElusiveMarlin Posts: 293
    Nexus 6
    edited August 2018
    I too have notice a recent upsurge in having to replace my left touch controller battery.

    I too am right handed, and mostly use the right controller, but have had to replace the battery 3 times this week in the left controller (Yes I am using fresh/new batteries), but the battery in the right controller has been the same for about 2 months now!!

    I store both controller in exactly the same place in the same orientation, so no buttons/triggers are being pressed.

    When I initially start a VR session, if i just put the HMD on, I have no hands and have to press a button before the VR hand appears, (as it should do), so it is not continually polling.
    RIFT CV1
    RIFT S
    Leeds, UK.

    Intel Core i7 7700K 3.7GHz | RAM 32GB DDR4 2666MHz | GeForce GTX 1080 8GB |

    "Behind every mask there is a face, and behind that a story...."
  • DaftnDirectDaftnDirect Posts: 5,708 Volunteer Moderator
    edited August 2018
    I would suggest a first test would be to remove the left battery when not using it, if that extends the life back to normal then that will at least confirm it’s a hardware or software issue and not a battery problem.
    Intel 5820K [email protected], Titan X (Maxwell), 16GB Corsair Vengeance DDR4, ASRock X99 Taichi, Samsung 500Gb 960 Evo M.2, Corsair H100i v2 Cooler, Inateck KTU3FR-4P USB 3 card, Windows 10 Pro v1903 (18363.720)
  • Bix_ByteBix_Byte Posts: 8
    NerveGear
    I would suggest a first test would be to remove the left battery when not using it, if that extends the life back to normal then that will at least confirm it’s a hardware or software issue and not a battery problem.
    I am sure that it is not a battery problem.
    After the standard not rechargeable batteries, now I am using rechargeable batteries.
    The result is always the same. The left controller drains battery power when in standby: looking at the device page both both controllers go in standby and controllers stay in standby...

    Yesterday, I put a full charged battery in my left controller and I let in the right controller the same battery changed some days ago (and still full charged).
    Well.
    Without using Oculus, today the left controller battery has less power of the (old) right controller battery.
     

  • Bix_ByteBix_Byte Posts: 8
    NerveGear
    Latest and last test: changed both batteries saturday at 6 pm using fresh new batteries.
    Both devices go in standby after a while.
    I do not use Oculus and this morning, monday, the right controller was still in standby and the left was dead.
    The left controller battery has been fully discharged.
    Now I will open a ticket.
    Cheers
  • ZebdedZebded Posts: 2
    NerveGear
    I'm having the same issue. Left controller battery dying when in storage but right not affected. Both store same place in a box away from sensors. Get them out and left controller totally dead. New battery and it works.
    Some weird bug in an update?
  • Potato_of_DoomPotato_of_Doom Posts: 1
    NerveGear
    Weird, I got exactly the same issue since the last firmware update
  • ZebdedZebded Posts: 2
    NerveGear
    I've raised a feedback.
    4 days for and unused left controller battery to die. Right one, full charge
  • cyberealitycybereality Posts: 26,156 Oculus Staff
    That's not normal. Please contact us, you may be eligible for a warranty replacement. https://support.oculus.com/
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i
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  • FanibleFanible Posts: 26
    Brain Burst
    edited October 2018
    Interesting.  The exact same issue is happening with my right controller.  Always ends up dying long before the left.  I've tested it a couple times and the right controller may only last a few days at most, and then the left controller ends up lasting sometimes several days longer beyond that.  Considering I've had these for over a year now, I'd be surprised if I'm eligible for a warranty.

    My wife and I both have headsets, so I'm going to try swapping the right controller with hers to see if it's just because I'm right handed, but I feel like that's a pretty significant difference in power to be only that.  That, and I've been playing a lot of games that use both controllers fairly equally.
  • CYBL4DECYBL4DE Posts: 1
    NerveGear
    Same issue here. I changed both batteries at the same time and suddenly after getting back from work I found my left controller dead to the point it could not even stay powered on more than few seconds.
  • DaxmortDaxmort Posts: 2
    NerveGear
    edited April 2019
    Gonna resurrect this thread to say the same thing; now April 23rd 2019. I replaced my left touch controller battery yesterday afternoon, right touch controller battery has been untouched for over two months. I'm right-handed; this morning the left battery was only half-full. Right still "full".
  • MAC_MAN86MAC_MAN86 Posts: 2,262
    Wintermute
    edited April 2019
    Sometimes the battery will not make proper contact and needs slightly raised. The cavity is slightly too big and allows it to disconnect. I'd try adding some card under the battery!
    Another point is we still get BATTERY WARNINGS for Games we are NOT USING TOUCH and in Elite this loses focus and can mean losing your Ship/Missions (invaluable time invested!)
  • mayuhmayuh Posts: 1
    NerveGear
    edited June 2019
    Same here: On both my Quests - left controllers drain their batteries in standby. Right controllers both behave as expected.
    Must be an firmware issue of some sort... 
  • dsmithgatordsmithgator Posts: 1
    NerveGear
    I'm having the same issue on the quest.  Left controller drained down (I'm right handed) and the right is still at about 70%.
  • alphadvancealphadvance Posts: 1
    NerveGear
    Same problem switch the left to right and it's giving the same problem


  • Shadowmask72Shadowmask72 Posts: 4,070 Valuable Player
    Seems to be happening on the Quest touch controllers too. My left drains quicker than right even though I am right-handed.


    System Specs: RTX 2080 ti , i9 9900K CPU, 16 GB DDR 4 RAM, Win 10 64 Bit OS.
  • KaNeMoreKaNeMore Posts: 1
    NerveGear
    edited July 2019
    Same issue here, two differents controllers, same issue, right controller is draining so fast, I tested it and its about 10% less in 2.5h being offline. Playing 40% in 1.5h

    Whats the matter here?, firmware? Desperate here


  • dburnedburne Posts: 3,516 Valuable Player
    My right touch controller new battery on my Rift S died after 3 days moderate use, or shows red with critical error. Left Touch battery still shows full charge. Both new batteries put in at the same time.

    This never happened to me before until the latest 1.39 PTC update.
    Don

    EVGA Z390 Dark MB | I9 9900k| EVGA 2080Ti FTW3 Ultra |32 GB G Skill 3200 cl14 ram | Warthog Throttle | VKB Gunfighter Pro/MCG Pro grip | Crosswind Pedals | EVGA DG 87 Case| Rift S | Quest |
  • DTHDTH Posts: 258
    Nexus 6
    I'm left-handed but But my right one goes bad first. Using the S.  Sometimes when I replace an uncharged battery with what should be fully charged battery it is dead also. The batteries are not that old and I only use them maybe 10 hours a week. (need to stop working and play more)
  • Dr-RoBeardDr-RoBeard Posts: 2
    NerveGear
    My rift CV1 software has said for the last couple week my batteries are at 100%... is this a software bug or are rechargeable batteries a bad idea?
  • DTHDTH Posts: 258
    Nexus 6
    I use rechargeable batteries with my CV1 without any problems and they lasted a long time with the S they do not last very long at all.
  • Dr-RoBeardDr-RoBeard Posts: 2
    NerveGear
    DTH said:
    I use rechargeable batteries with my CV1 without any problems and they lasted a long time with the S they do not last very long at all.
    is it normal tho for them to stay at 100% for over a week.That or i have some god level batteries
  • DTHDTH Posts: 258
    Nexus 6
    If you use them a lot maybe no.  I used mine maybe 10 to 15 hours a week.  It also depends on how you use them.  With me, it was mostly flying sims, puzzle games or mediation type software.  As long as they do not die on you at the wrong time I would not worry too much
  • FrizzylizzyFrizzylizzy Posts: 1
    NerveGear
    I have the same problem with left controller battery draining very fast. Did not happen for the first few months but now I have to remove the left battery after using. 
  • maxthinh27maxthinh27 Posts: 2
    NerveGear
    My Oculus quest touch controllers have been run out so Freaking FAST!!!! When I first play it, it run out at 70%,80%,90% like a second. When I replace another battery, it does the same thing. I don’t know how to fix this situation. 
  • RichooalRichooal Posts: 1,604 Valuable Player
    This issue has been around for years. Oculus are not going to fix it. If they were, it would be done by now. They haven't even bothered asking about the problem.

    So you have only a few choices............
    1. Get used to it and keep buying batteries.
    2. Get used to it and buy rechargables and a charger.
    3. Take out a ticket and complain that your controllers never go to sleep. (You'll get a replacement that also doesn't go to sleep)
    4. Keep asking (over and over) for a on/off switch on the next version of the controllers.

    or

    5. Make your own on/off switch and enjoy quite reasonable battery life.

    These things were designed by E.T. and are constantly using battery power to phone home. Even when put away in a drawer, my controllers are still not "off" after more than 12 hours.
    i5 6600k - GTX1060 - 8GB RAM - Rift CV1 + 3 Senors - 0 PROBLEMS 1 minor problem
    Dear Oculus, "If it ain't broke, don't fix it", please.

  • diehard25259diehard25259 Posts: 2
    NerveGear
    This.  I've been having this problem for a long time on just my left controller.  Right touch controller acts as expected, and has good battery life.  The only solution I have found is to remove the battery from the left touch controller every time I am done using it. If I don't do that, I am always guaranteed to come back to a dead left controller.  Really annoying. Of course, this didn't really start until after my warranty had already run... so removing the battery it is.... I've been really happy with my Rift setup, but this is clearly a known/common issue.  Hope to see a fix!!
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