I'm on my 3rd set of Oculus touch controllers. I bought a set of backups (and a 3rd sensor) on Amazon, however I am now on my 3rd set of touch controllers (thank you Echo Arena [and you're welcome Oculus]) and need to have the other 2 sets fixed. These were damaged (joystick issues mainly) from in-game play. Joysticks lost finger proximity tracking and one set has a broken joystick entirely.
I am seeking any info on if a repair process exists, what your experience may have been with this process and what I can expect. I need to ship out my 2 sets of controllers to be fixed (as I cannot find the internal parts anywhere online to do the repair myself).
How do I submit a repair request? How much does a repair cost? How long does it take to turn around a repair?
NOTE: The Oculus ticket submission system has a google reCAPTCHA domain issue, so submissions are impossible currently.