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Fatal error : medium has crashed

StYoukiiStYoukii Posts: 3
edited October 2018 in Oculus Medium
Hi everyone,

Like a lot of people I have a fatal error on Medium launch.

- My monitor is plugged on the same video card than my Rift,
- I allready uninstalled, installed driver,
- Quill works,

My config :
Windows 7

I tried everything I've found on internet. If someone could help me plz...

Thanks a lot


  • jessicazetajessicazeta Posts: 244 Oculus Staff
    Hey @StYoukii, unfortunately looks like you've hit the exact problem I'm describing in my post (I can tell because your logs show "Vulkan verify failure (-4) at line 453 of src\Vulkan\renderDeviceVulkan.cpp") 

    Please update your graphics drivers and repair your Vulkan drivers according to the instructions posted.  Let me know if you run into problems there!
  • StYoukiiStYoukii Posts: 3

    Did it again and again and still the same error ='(
  • jessicazetajessicazeta Posts: 244 Oculus Staff
    Hey @StYoukii, looks like you're still getting the same error. Please don't download the update for your driver from Windows - download it from NVIDIA and install it manually, while stopping the Oculus Runtime Service, as per the instructions in the post. Thanks.
  • cyberealitycybereality Posts: 26,156 Oculus Staff
    Your driver may be in a bad state. You should use DDU safe mode uninstall and then install Nvidia latest from their website.
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