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Hands in my face

mrbungle83mrbungle83 Posts: 21
Brain Burst
Hi, I have blue hands in my face when in rift home i didn't have it until it updated, how do i remove the hands its very annoying? i don't have the hand controllers as I only use for racing sims.

Comments

  • Haiden773Haiden773 Posts: 4
    NerveGear
    Same here. WTH?
  • mrbungle83mrbungle83 Posts: 21
    Brain Burst
    nO iDeA, Anyone?
  • sdplayersdplayer Posts: 128
    Art3mis
    Are you using the xbox one controller? I got a message saying that I currently cannot access the Oculus store without touch controllers. Not sure if it was a bug or temporary issue though!
  • ZenbaneZenbane Posts: 11,982 Power Poster
    So... you don't actually own any Touch controllers? What does it say when you look at your devices screen?
    If you did have touch controllers at one point, then maybe you can use the "forget device" option?


    Are you a fan of the Myst games? Check out my Mod at http://www.mystrock.com/
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  • sdplayersdplayer Posts: 128
    Art3mis
    I have just the original xbone pad, which is becoming obsolete as most software being released now doesn't support it. 
  • sdplayersdplayer Posts: 128
    Art3mis
    Just booted up the Rift. Get a message telling me that Oculus store currently cannot be accessed in VR without touch controllers, presumably meaning that for now I'll have to buy software from the desktop. Cant find anything in options to override this.

    Devices screen shows the headset, sensor, gamepad and remote, which are all greenlit and indicated as working ok.
  • ZenbaneZenbane Posts: 11,982 Power Poster
    Time to order them touch controllers, meng!
    Just $99

    Are you a fan of the Myst games? Check out my Mod at http://www.mystrock.com/
    Catch me on Twitter: twitter.com/zenbane
  • sdplayersdplayer Posts: 128
    Art3mis
    That seems a bit extreme! I wonder how many people would have bought the Rift in 2016 if they knew that in 2018 they would be 'highly pressured' to ditch the xbone pad for a then advertised $200 controller!
  • ZenbaneZenbane Posts: 11,982 Power Poster
    sdplayer said:
    That seems a bit extreme! I wonder how many people would have bought the Rift in 2016 if they knew that in 2018 they would be 'highly pressured' to ditch the xbone pad for a then advertised $200 controller!
    2 years is a very long time in "tech years." Besides, there are existing Rift owners upset that a new version of the Rift isn't already out yet. And then there's folks like you who still want to have just a Rift, Gamepad, and the original Home environment.
    A lose/lose situation. It's a risk people take when investing in a Gen 1 bleeding edge tech.
    Are you a fan of the Myst games? Check out my Mod at http://www.mystrock.com/
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  • sdplayersdplayer Posts: 128
    Art3mis
    I quite like the new environment! 

    The risk comes in hardware issues. Is there something unreasonable about 'folk like me' buying a product in 2016 and expecting to still have full access in 2018!
  • ZenbaneZenbane Posts: 11,982 Power Poster
    sdplayer said:
    I quite like the new environment! 

    The risk comes in hardware issues. Is there something unreasonable about 'folk like me' buying a product in 2016 and expecting to still have full access in 2018!
    You do have full access! Just get your hands in the game, bro! You need your hands to access all the things.
    ;)
    Are you a fan of the Myst games? Check out my Mod at http://www.mystrock.com/
    Catch me on Twitter: twitter.com/zenbane
  • sdplayersdplayer Posts: 128
    Art3mis
    No, I don't have full access. Not only is software is being written to exclude the gamepad but I now have compromised access to the Oculus store unless I pay for an additional product. As a consumer I can only speculate if my rights have been violated in some way! 

    Did it state anywhere in Oculus's original literature that 2016 purchasers of the Rift would be handicapped in the very near future unless they buy an additional piece of hardware?
  • YoLolo69YoLolo69 Posts: 982
    3Jane
    edited October 12
    You still have access to the shop through the desktop application. The fact you can't access it in VR as you don't have a specific device don't violate any customers rights IMHO. If they remove the 2D monitor access because you didn't buy Touch, here you can speculate how they can lose their mind like this ;)

    “Dreams feel real while we are in them, it's only when we wake up that we realize something was strange.” - Dom Cobb

    "Be careful, if you are killed in real life you die in VR too." - TD_4242

  • sdplayersdplayer Posts: 128
    Art3mis
    Access to the Oculus store is only a small part of the problem. Games like Arizona Sunshine, Lone Echo, Beat Saber and many many more are denied me because they are not stated as having support for the gamepad (I don't know if they do but I'm not going to buy one just to find out).

    To my knowledge there was no warning from Oculus/Facebook in 2016 that this was going to happen! I bought the Rift in good faith that I would always have 100% access to all Oculus Home software via the gamepad at all times. What has been happening with decreased gamepad support from 2017 onwards is not only ethically questionable but a potential matter for legal pursuit. 

    I really need to know if Oculus/Facebook did indeed give some kind of verbal/written warning regarding future software restriction for xbox one controller users!
  • YoLolo69YoLolo69 Posts: 982
    3Jane
    Men, sorry to say you listed games where Touch is far from mandatory due to their gameplay. If Touch didn't exist those games cannot be made. They could be somewhere adapted for gamepad users, I'm thinking an fps like Arizona Sunchine, but that will cut so much the joy of manipulate weapons by hands and targeting headshot ;)

    “Dreams feel real while we are in them, it's only when we wake up that we realize something was strange.” - Dom Cobb

    "Be careful, if you are killed in real life you die in VR too." - TD_4242

  • ZenbaneZenbane Posts: 11,982 Power Poster
    edited October 12
    sdplayer said:
    Access to the Oculus store is only a small part of the problem. Games like Arizona Sunshine, Lone Echo, Beat Saber and many many more are denied me because they are not stated as having support for the gamepad

    A Word Processor is not accessible without a Keyboard. Get the proper peripheral. Also, Oculus and Facebook are not the development studios for those games. If you are really unwilling to spend $99 to purchase the supported peripheral, then go to the developers websites and let them know how you feel. Complaining here won't get that message to them.
    Although, you have spent quite a few hours so far complaining about this problem. Surely you could have spent that time better, such as earning the $99 to buy Touch, yes?

    Are you a fan of the Myst games? Check out my Mod at http://www.mystrock.com/
    Catch me on Twitter: twitter.com/zenbane
  • MorgrumMorgrum Posts: 1,293 Poster of the Week
    Yea get a pair of touch they lretty much a must now.
    Completely worth it though.
    WAAAGH!
  • sdplayersdplayer Posts: 128
    Art3mis
    "...a word processor is not accessible without a Keyboard..."

    Likely why a word processor wouldn't be sold with a gamepad in the first place!

    Not really the issue! The point here is that in summer of 2016 the Rift was sold with just a gamepad. The touch was in development but all indications suggested it would be an expensive luxury add-on simply to enhance the overall experience for those who could afford it. On placing my initial order for the Rift I, for one, never realised gamepad compatibility would very quickly start to disappear in favour of the more expensive peripheral. It was my understanding from the beginning that 'all' OH titles would include gamepad support both then and in the future. Oculus, as far as I know, never gave any indication of anything different. As I stated earlier, how many people would have bought a Rift in 2016 if they knew they could no longer access the store in VR in 2018 without the then $200 touch?

    '...Although, you have spent quite a few hours so far complaining about this problem...'

    That's because you keep responding!

    Again, not the issue. All I need answered is whether or not Oculus/Facebook provided a reasonable indication, either verbal or written, to potential Rift buyers leading up to the summer of 2016 that gamepad compatibility would begin to disappear from OH from 2017 onward!

  • ZenbaneZenbane Posts: 11,982 Power Poster
    edited October 12
    sdplayer said:
    "...a word processor is not accessible without a Keyboard..."

    Likely why a word processor wouldn't be sold with a gamepad in the first place!

    The Word Processor is the Software Application that runs on the Operating System. Your Rift was sold with a Gamepad, however, your Rift is not Arizona Sunshine. Your Rift is not Beat Saber. Your Rift is not Lone Echo.

    These games - which you listed - are Software Applications, and they were never sold with a gamepad. They did not launch with Gamepad support. Arizona Sunshine, Beat Saber, and Lone Echo launched as "VR hand controllers only" games. 

    You bought a computer without a Keyboard, and you're complaining about word processor software. If you want to use the word processor on your computer, then get a darn keyboard lol
    Are you a fan of the Myst games? Check out my Mod at http://www.mystrock.com/
    Catch me on Twitter: twitter.com/zenbane
  • sdplayersdplayer Posts: 128
    Art3mis
    You should be a politician, you can do everything except answer the question. See the last paragraph of my previous post!
  • ZenbaneZenbane Posts: 11,982 Power Poster
    sdplayer said:
    You should be a politician, you can do everything except answer the question. See the last paragraph of my previous post!
    You would make a good politician as well, you avoid the primary issues!

    As I stated earlier, how many people would have bought a Rift in 2016 if they knew they could no longer access the store in VR in 2018 without the then $200 touch?

    Send me your Time Machine so that I can go back to 2016 and perform that Survey for you. Thanks in advance.

    :D

    Are you a fan of the Myst games? Check out my Mod at http://www.mystrock.com/
    Catch me on Twitter: twitter.com/zenbane
  • MorgrumMorgrum Posts: 1,293 Poster of the Week

    WAAAGH!
  • LuluViBritanniaLuluViBritannia Posts: 300
    Nexus 6
    edited October 12
    Hey there,
    I do get the frustration, however:
    - as it was stated, you can still access the Store from the desktop, so the Store is not locked per se.
    - Oculus doesn't develop the games. The developers are the ones to choose if the Touch controllers are mandatory or not.
    - it was obvious that the Touch controllers wouldn't be just an "expensive luxury add-on". The Touch controllers allow stuff that the gamepads and other remotes simply can't do, which is why they became obsolete. It is called evolution. Welcome to the Tech world! Surf on the wave or drown! (lol)
    - you should ask Oculus Support if you can have a sale on the Touch controllers, due to the fact that you bought the Rift prior to their release. If you don't bargain, you won't get any result ; and if you do bargain, you may find an understanding with them.
    - the Oculus Touch are definitely worth it. Not only they have the best ergonomics ever (even better than XBone), the finger tracking is quite advanced and the games it allows to play are awesome. I do get why you're upset, but I definitely recommend you give the Touch a chance ^^.
    Previous VR face :


    My current config : HP Omen laptop, 8 GB RAM, Intel i5-7300 HD @2.5GHz + Nvidia GTX 1050 (2GB VRAM).

    Currently plays on :

    - Beat Saber.
    - Windlands.
    - Skyrim VR.

    I use VR for :
    - Games.
    - Art Software (Tilt Brush, Oculus Medium, Mocu Mocu Dance).
    - Cinema VR (Oculus Desktop or Virtual Desktop).

    "Friendship power is good, but laser beams are still more powerful."
  • sdplayersdplayer Posts: 128
    Art3mis
    "Oculus doesn't develop the games. The developers are the ones to choose if the Touch controllers are mandatory or not."

    As far as I know Oculus never stated this back in 2016! At the time there was no reason to think both the controller and touch, at least on home, wouldn't be equally supported in the future. And since the touch controllers were going to be sold for $200, I suspect Oculus would have been reluctant to even hint to initial buyers the subsequent rapid neglect of the xbone pad in fear of the potential backlash and sales damage that could result during their contest with the Vive.

    The touch controllers being any good or not is really of no relevance, but whether or not the increasing enforced use of them has violated, in any way, the rights of consumers who bought the Rift in 2016 with no interest or desire in the touch then or in the future! Ultimately, have any legal or ethical business practice lines been potentially crossed! I personally have no idea, but I intend to find out.

    I've since taken up the matter with Oculus themselves and until I get a response from them I think it's a waste of time for any further posts, unless information can be supplied regarding the main question I asked earlier.

  • ZenbaneZenbane Posts: 11,982 Power Poster
    sdplayer said:
    "Oculus doesn't develop the games. The developers are the ones to choose if the Touch controllers are mandatory or not."

    As far as I know Oculus never stated this back in 2016!


    Oculus didn't tell you that other development studios would make games? What games were you playing in 2016? They weren't all made by Oculus lmao. Did you really think that the only games you would play on the Rift were the ones made by Oculus Studio, and no one else?!

    Have you looked at the names of the development studios who made the games you listed? Arizona Sunshine and Beat Saber? Is there a reason that you think Oculus should be able to force them to write code to the XBox Gamepad? And how the heck would someone play Beat Saber with a gamepad anyway lol
    Are you a fan of the Myst games? Check out my Mod at http://www.mystrock.com/
    Catch me on Twitter: twitter.com/zenbane
  • sdplayersdplayer Posts: 128
    Art3mis
    edited October 12
    "Oculus didn't tell you that other development studios would make games?"

    No, they just didn't tell me those studios would NOT be including support for the xbox controller!

    "Is there a reason that you think Oculus should be able to force them to write code to the XBox Gamepad?"

    Err...yes! Since it was the device sold with the headset!


    I'm going to ask just one more time, can you post a reply in DIRECT answer to the main question I asked earlier!!!

    If not can you just refrain from answering at all!
  • ZenbaneZenbane Posts: 11,982 Power Poster
    edited October 12
    No, they just didn't tell me those studios would NOT be including support for the xbox controller!


    How would Oculus know what other Dev Studios plan to do in future years? You need Oculus to tell you that things may change over time, and that Oculus doesn't control every possible Dev Studio on the planet? Think about what you're saying here! lol


    Err...yes! Since it was the device sold with the headset!

    Have you tried playing those Hand-Controller games on SteamVR? They don't work with a Gamepad there either! So in your world, all of us Oculus Touch owners wouldn't have any games in Oculus Home unless those games also supported your Microsoft Gamepad. And you think this makes sense because... Oculus sold you a Rift with a Gamepad back in 2016. So Oculus should ban all Studios from their store who don't support a Gamepad. And Oculus Touch owners should then be forced to only play strict Hand-Controller games on SteamVR.

    That's what you think makes sense?


    I'm going to ask just one more time, can you post a reply in DIRECT answer to the main question I asked earlier!!!

    Your main question has an invalid premise and involves an unrealistic hypothetical.

    When the Oculus Rift launched in 2016, there were many SteamVR titles that we could not play because they were hand-controller and room-scale only. Vanishing Realms is one example:

    https://www.vrheads.com/best-rpgs-htc-vive#realms

    Rift owners had to wait for an extra sensor and hand-controllers before we could play that game. No one can force the developers of Vanishing Realms to support a Gamepad. And no one should prevent the Oculus Store from having Hand-Controller only games from being sold just because you refuse to spend $99 on the proper peripheral.

    Are you a fan of the Myst games? Check out my Mod at http://www.mystrock.com/
    Catch me on Twitter: twitter.com/zenbane
  • mrbungle83mrbungle83 Posts: 21
    Brain Burst
    edited October 13
    OK Back to the point of why we have hands in our Faces, don't use xbox controller don't need touch controller, never had a touch controller as I said I only use it for race simulation so touch controllers would be completely pointless, is there a way to move the hands from my face it feels horrible? also there is no touch in my devices screen.
  • sdplayersdplayer Posts: 128
    Art3mis
    I'm currently in communication with Oculus (on a slightly different matter) but I have printed part of the communication below as it indicates the 'hands' problem might be solved in the next update.

    "As for the store, some older functionality has not yet been implemented within the Core 2.0 software. Our team is working hard to bring all missing features back to the software in a future update. Our team greatly appreciates your patience while this work takes place."


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