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Right lens has green lines

Kmac9000Kmac9000 Posts: 5
NerveGear
edited October 11 in Support
So. I used my Oculus a bunch on monday. left it tuesday in its nice little home when its not in use. go to use it after work tonight and i have 2 green horizontal lines blaring into my right eye. like an led hasnt shut off or somthing. everything ive read says its broke send it in for a new one. is this true or is there somthing i can do? kinda on a tight sim racing schedule lol
edit: Video drivers- check 
        oculus drivers- check
        full reinstall - check.

Comments

  • Kmac9000Kmac9000 Posts: 5
    NerveGear

  • LZoltowskiLZoltowski Posts: 6,253 Volunteer Moderator
    Please contact support ASAP, this looks like a hardware issue:

    https://tickets.oculusvr.com/hc/en-us/requests/new
    Core i7-7700k @ 4.9 Ghz | 32 GB DDR4 Corsair Vengeance @ 3000Mhz | 2x 1TB Samsung Evo | 2x 4GB WD Black
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    Be kind to one another :)
  • Kmac9000Kmac9000 Posts: 5
    NerveGear
    Thats what im afraid of. i have an open ticket. waiting for them to get back to me after sending them all the info they asked for. really hoping this wont take too long to resolve its still under warrenty
  • Kmac9000Kmac9000 Posts: 5
    NerveGear
    HALPPPPPP
  • Kmac9000Kmac9000 Posts: 5
    NerveGear
    HALPPPPPP
  • RedRizlaRedRizla Posts: 4,786 Valuable Player
    ?
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