[SOLVED] Issue since Vulkan API - Update ? — Oculus
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[SOLVED] Issue since Vulkan API - Update ?

Pimmelberger88Pimmelberger88 Posts: 2
NerveGear
edited October 2018 in Support
Oculus App shows error message:
There is a problem with my graphic drivers and I should update them.

No more VR apps/games are working, the googles show black screen.
(red/organe light and sometimes no light inside the googles)

This shows up suddenly, worked all fine before.
(maybe because of oculus moving to Vulkan API ? or maybe because of a windows update?)

I did following already:
-updated my graphic drivers
-completely re-installed graphic drivers
-completely re-installed oculus app
-plug in and out the googles
-set up the oculus with the oculus app setup wizzard thingy

Information:

Oculus-App-Version 1.31.0.686553

Graphic devices:
Intel UHD Graphics 630 (I guess some onboard shit)
Driver Version: 25.20.100.6326

NVIDIA GeForce GTX 1070
Driver Version: 416.16 (GeForce Game Ready Driver)

Operating System:
Windows 10 Home x64

CPU:
Intel Core i7-8700 CPU @ 3.20GHz

RAM:
16 GB

please help me, thanks!




Best Answers

Answers

  • cyberealitycybereality Posts: 26,156 Oculus Staff
    You may have to do a DDU safe mode uninstall, then reinstall Nvidia latest drivers. There are also some other suggestions in the thread above.
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  • LTkrazyLTkrazy Posts: 2
    NerveGear
    thank you very much sir!
    The following part from the thread, fixed my issue:
    "I deleted file C:\WINDOWS\System32\amd-vulkan64.json and all gets work fine even without  windows restart"

    Where do I find this to delete it please??
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