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Touch back button (B) not working

Hi, my touch controller back button (B) is suddenly not working.
I have tried to change battery, re-pairing controllers and still not working.
It still respond when I put my finger on it but not when clicking it?

Comments

  • cyberealitycybereality Posts: 26,156 Oculus Staff
    edited October 2018
    Please submit a ticket. We may have to replace the controller. Thanks. https://support.oculus.com/
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  • kojackkojack Posts: 4,768 Volunteer Moderator
    It might be handy to try running my Oculus Monitor: https://forums.oculusvr.com/community/discussion/69471/oculus-monitor
    It shows all touch controller buttons and touch states without worrying about a game running or even wearing the headset.
    Just in case anything else is wrong with the controller.


  • HardboxerHardboxer Posts: 4
    NerveGear
    kojack said:
    It might be handy to try running my Oculus Monitor: https://forums.oculusvr.com/community/discussion/69471/oculus-monitor
    It shows all touch controller buttons and touch states without worrying about a game running or even wearing the headset.
    Just in case anything else is wrong with the controller.


    Thank you. I tried this handy tool and it looks like the B-button is stuck as if it is hold down and won't release.
  • HardboxerHardboxer Posts: 4
    NerveGear
    I submitted a ticket to Oculus support. They replied my mails very fast and now I am awaiting my touch controller delivery coming in two days from now :)

    Thank you Oculus team for fast and professional service.
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