Issue when downloading Oculus Software — Oculus
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Issue when downloading Oculus Software

Robert_HodgeRobert_Hodge Posts: 1
NerveGear


I have restarted my computer three times to no avail.

Unsure what could cause this, I'm assuming corrupted files but at this point I'm not sure.

Help would be appreciated! Thank you.

Comments

  • paddymulleypaddymulley Posts: 1
    NerveGear
    me too. I have talked with support for days and  they can not help.
  • LZoltowskiLZoltowski Posts: 6,759 Volunteer Moderator
    Could you please upload your setup logs so that I can have a quick gander?

    Open a File Explorer window and paste this in the URL field:
    %LOCALAPPDATA%\Oculus\
    Then look for "OculusSetup.log" and upload it to your post. Please do *not* just copy/paste the text into the post area, as this becomes difficult to read. This folder may be hidden. Make sure you go into the Folder Options and choose Show Hidden Files and Folders first.
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  • BoxofawesomnessBoxofawesomness Posts: 2
    NerveGear
    Still waiting for a fix…...Downloader crash everytime ( 4.39GB of 4.40, 4.38, 4.31 ) and stop, and resume the download would lead to a "restart the computer". Already got in touch and log send, but no response.
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