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Black Screen - everything works... but no display!

Tim74UKTim74UK Posts: 1,369
Nexus 6
Black Screen - everything works... but no display!

I was playing war thunder and about to engage in battle when the screen went black... no new driver install nothing... then I see that Oculus have some issue for more than a month now... what the hell Oculus!

Please fix it! and I mean like NOW! We will be expecting some form of compensation for this!! 
My Rig: - Gigabyte Z97 X5 MB / Core i7 4790K @ 4.4Ghz - Water Cooled Coolmaster AIO Loop (Push - Pull Config)/ 16GB Corsair Dominator ram at 2400Mhz / Palit Jetsteam GTX 980 OC edition / 250GB SSD OS / Program Drive + 2 TB hard drive storage / Win 10

Comments

  • Tim74UKTim74UK Posts: 1,369
    Nexus 6
    I ran a  driver removal tool that was supposed to fix the issue... it just uninstalled my video card driver... it didn't then reinstall a working driver.. it just deleted my driver... 

    So how does that fix it? it doesn't... whats more is without a driver installed in breaks all my other games and graphics software... yeah.. thanks Oculus!

    Uninstalled Oculus... reinstalled graphics driver... boxed up Oculus... continue to do my work...





    My Rig: - Gigabyte Z97 X5 MB / Core i7 4790K @ 4.4Ghz - Water Cooled Coolmaster AIO Loop (Push - Pull Config)/ 16GB Corsair Dominator ram at 2400Mhz / Palit Jetsteam GTX 980 OC edition / 250GB SSD OS / Program Drive + 2 TB hard drive storage / Win 10
  • Tim74UKTim74UK Posts: 1,369
    Nexus 6
    Still Ignoring the problem Oculus! 
    My Rig: - Gigabyte Z97 X5 MB / Core i7 4790K @ 4.4Ghz - Water Cooled Coolmaster AIO Loop (Push - Pull Config)/ 16GB Corsair Dominator ram at 2400Mhz / Palit Jetsteam GTX 980 OC edition / 250GB SSD OS / Program Drive + 2 TB hard drive storage / Win 10
  • Tim74UKTim74UK Posts: 1,369
    Nexus 6
    bump until it get's dealt with
    My Rig: - Gigabyte Z97 X5 MB / Core i7 4790K @ 4.4Ghz - Water Cooled Coolmaster AIO Loop (Push - Pull Config)/ 16GB Corsair Dominator ram at 2400Mhz / Palit Jetsteam GTX 980 OC edition / 250GB SSD OS / Program Drive + 2 TB hard drive storage / Win 10
  • RuneSR2RuneSR2 Posts: 901
    3Jane
    Black HMD screens sound strange - are you sure this isn't a Rift hardware error?

    It's not an issue I've noticed (frequently) in here. 

    Maybe you could test the Rift on another PC to check if it's working?
    Intel i7 7700K (4.5 GHz); MSI GeForce GTX 1080 8GB Gaming X (oc 2100 MHz boost, 11 Ghz ram); 16GB Corsair Vengeance LPX DDR4 3200 MHz; MSI Z270I Gaming Pro Carbon AC (VR-Ready) mainboard; Samsung 960 Evo M.2 SSD + Toshiba P300 HD; Windows 10 OS; Oculus Rift CV1 - nearly always using super sampling 2.0. 

    "Ask not what VR can do for you – ask what you can do for VR" ;-)
  • Tim74UKTim74UK Posts: 1,369
    Nexus 6
    you only have to put in Oculus Black Screen into google to see there are soooo many people with this issue. 

    The Rift works... the sound works which means the HDMI is working, Home says everything is fine, The sensors work because it starts home when I put it on, and you can see the game on the monitor tracking and working fine....

    Just the Screen is Black in the rift...

    It is the same as all these people.... https://bit.ly/2S3OFyt
    My Rig: - Gigabyte Z97 X5 MB / Core i7 4790K @ 4.4Ghz - Water Cooled Coolmaster AIO Loop (Push - Pull Config)/ 16GB Corsair Dominator ram at 2400Mhz / Palit Jetsteam GTX 980 OC edition / 250GB SSD OS / Program Drive + 2 TB hard drive storage / Win 10
  • RuneSR2RuneSR2 Posts: 901
    3Jane
    You seem to have investigated the issue, although nothing has helped you. Did you try to repair your Rift software (using the repair option)? 
    Intel i7 7700K (4.5 GHz); MSI GeForce GTX 1080 8GB Gaming X (oc 2100 MHz boost, 11 Ghz ram); 16GB Corsair Vengeance LPX DDR4 3200 MHz; MSI Z270I Gaming Pro Carbon AC (VR-Ready) mainboard; Samsung 960 Evo M.2 SSD + Toshiba P300 HD; Windows 10 OS; Oculus Rift CV1 - nearly always using super sampling 2.0. 

    "Ask not what VR can do for you – ask what you can do for VR" ;-)
  • Tim74UKTim74UK Posts: 1,369
    Nexus 6
    RuneSR2 said:
    You seem to have investigated the issue, although nothing has helped you. Did you try to repair your Rift software (using the repair option)? 
    I uninstalled home restarted the pc and reinstalled it and it was the same. 
    My Rig: - Gigabyte Z97 X5 MB / Core i7 4790K @ 4.4Ghz - Water Cooled Coolmaster AIO Loop (Push - Pull Config)/ 16GB Corsair Dominator ram at 2400Mhz / Palit Jetsteam GTX 980 OC edition / 250GB SSD OS / Program Drive + 2 TB hard drive storage / Win 10
  • ChazmeisterChazmeister Posts: 495
    Trinity
    Well the Display Driver Uninstaller does exactly that, it uninstalls your display driver. It does not install a new one for you and I do not see any mention of it doing so either. What it does is do a complete clean up of any old driver files that might be causing any issues and sets your video drivers back to a state somewhat akin to a fresh windows install.

    After that it is up to you to reinstall whatever driver you require. Personally if I were you I would just go to Nvidia's website and install the latest driver and see if that solves things, as I do not see any mention of you having tried to update your drivers anywhere. You do say you reinstalled them but do not mention if they were the latest ones or just off a disk or something that came with the laptop.

    Also I notice your first post about this was around 12.45pm. It's a Sunday and this is a community forum, I don't know what you expect to achieve by spamming posts about this in a rather impatient and belligerent tone. If you have put in a support ticket, then it's only reasonable to allow at least 24 hours for them to reply.
  • Tim74UKTim74UK Posts: 1,369
    Nexus 6
    Well the Display Driver Uninstaller does exactly that, it uninstalls your display driver. It does not install a new one for you and I do not see any mention of it doing so either. What it does is do a complete clean up of any old driver files that might be causing any issues and sets your video drivers back to a state somewhat akin to a fresh windows install.

    After that it is up to you to reinstall whatever driver you require. Personally if I were you I would just go to Nvidia's website and install the latest driver and see if that solves things, as I do not see any mention of you having tried to update your drivers anywhere. You do say you reinstalled them but do not mention if they were the latest ones or just off a disk or something that came with the laptop.

    Also I notice your first post about this was around 12.45pm. It's a Sunday and this is a community forum, I don't know what you expect to achieve by spamming posts about this in a rather impatient and belligerent tone. If you have put in a support ticket, then it's only reasonable to allow at least 24 hours for them to reply.
    I followed the instructions which clearly stated 'This should fix your issue'  Which is didn't... and in this day and age stating it is a Sunday is no excuse... support should be 24/7 


    My Rig: - Gigabyte Z97 X5 MB / Core i7 4790K @ 4.4Ghz - Water Cooled Coolmaster AIO Loop (Push - Pull Config)/ 16GB Corsair Dominator ram at 2400Mhz / Palit Jetsteam GTX 980 OC edition / 250GB SSD OS / Program Drive + 2 TB hard drive storage / Win 10
  • TomCgcmfcTomCgcmfc Posts: 483
    Trinity
    edited November 18
    Maybe you should update your Signature so we know what your laptop specs look like.  You may have a good gaming laptop but it does not necessarily mean it is VR-ready like this one, for example;
    https://www.asus.com/Laptops/ROG-G703/

    Maybe next time do a bit more research and buy one that is proven to do VR well.  Plus, be prepared to spend $'s as well.  Like always, you are far better off getting or building a VR-ready desktop PC imho.
    Alienware 17r4 Laptop with i7-7700hq 2.8/3.6, 32 gb ram, gtx1060 w/6gb ram, 256gb ssd, 1tb hdd, Oculus Rift w/2x sensors.  Now using an Alienware Graphics Amplifier (AGA) with Zotac gtx1080ti Blower and Asus vg248qe 144hz external monitor.  All works great!

    Also have a 64gb Oculus Go which I love for travel and quick VR Fixes.  Looking forward to the Quest!
  • RattyUKRattyUK Posts: 471
    Trinity
    Tim74UK said:
    I ran a  driver removal tool that was supposed to fix the issue... it just uninstalled my video card driver... it didn't then reinstall a working driver.. it just deleted my driver... 

    So how does that fix it? it doesn't... whats more is without a driver installed in breaks all my other games and graphics software... yeah.. thanks Oculus!





    I think you answered your own query there - most games won't work without a graphics driver installed - irrespective of whether Oculus software exists on your laptop.  If you could be a little more specific, e.g. hardware, Windows version (you can find that by pressing the windows key + R and typing "winver" in the popup box) current graphics driver version and what the actual fault manifests - then you may find the 'community' here would go out of their way to assist.
    Just a suggestion :)
    PC info: AMD Ryzen 7 2700X, Asus ROG Crosshair VII Hero, 16GB Tforce Pro Dark DDR4 3200, Gigabyte GTX 1080, Samsung 850 Pro M.2, 2x 240GB SSD, 3TB WD Green HDD & 4 TB Seagate Barracuda HDD, Corsair Modular 750w PSU, custom watercooling loop. (Win 10 Pro & Opensuse Leap 15 Linux) 32" AOC 4K Monitor.

    Laptop: Aorus X5 V6-CF1 (I7-6820HK, GTX 1070, 2* 256GB M.2 NVME, 1TB 7200 HDD 3K screen)
  • MorgrumMorgrum Posts: 1,362 Poster of the Week

    Have you tried turning it off and on again?



    WAAAGH!
  • Jur4ik_7Jur4ik_7 Posts: 3
    NerveGear
    edited December 6
    I tried to solve same issue few months. Looks like sometimes there is not enough power for headset to force both eye-monitors. Solved by using HDMI splitter with additional power from USB.

    https://forums.oculusvr.com/community/discussion/71344/orange-light-no-picture-in-headset-not-wire-or-oculus-problem-solved#latest

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