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Just grey: No menu appears

Carlos0702Carlos0702 Posts: 1
NerveGear
My headset is on and the app recognizes it, the control is paired. The problem is when I get the message: "Press de oculus button to go to VR" and I do it all just turns to grey. Nothing happens, nothing works. There is no menu. Can anyone help me please?

Answers

  • RattyUKRattyUK Posts: 538
    Neo
    edited November 2018
    @Carlos0702 ; -  Would you be kind enough to post your PC specs so that we have a place to start from, there are a lot of helpful folk here...
    Thanks :)
    PC info: AMD Ryzen 7 2700X, Asus ROG Crosshair VII Hero, 16GB Tforce Pro Dark DDR4 3200, Gigabyte GTX 1080, Samsung 850 Pro M.2, 2x 240GB SSD, 3TB WD Green HDD & 4 TB Seagate Barracuda HDD, Corsair Modular 750w PSU, custom watercooling loop. (Win 10 Pro & Opensuse Leap 15 Linux) 32" AOC 4K Monitor.

    Laptop: Aorus X5 V6-CF1 (I7-6820HK, GTX 1070, 2* 256GB M.2 NVME, 1TB 7200 HDD 3K screen)
  • h.r.gargih.r.gargi Posts: 18
    NerveGear
    Have you already tried a factory reset? 
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