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How do I get my new samsung vr to work

gwoods137gwoods137 Posts: 2
NerveGear
in Samsung Gear VR
Phone doesn't launch it

Answers

  • cyberealitycybereality Posts: 26,156 Oculus Staff
    Are you sure you have the right USB connector plugged in (there may be 2 different ones depending on your phone)? If that doesn't help, please feel free to enter a ticket. Thanks. https://support.oculus.com/
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i
    Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
  • gwoods137gwoods137 Posts: 2
    NerveGear
    Wat is a ticket
  • cyberealitycybereality Posts: 26,156 Oculus Staff
    I'm talking about a support ticket. That is how you make a request to Oculus Support for help. Thanks. 
    https://tickets.oculusvr.com/hc/en-us/requests/new
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i
    Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
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