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Oculus go will not turn on after I performed a factory reset

HershyyyHershyyy Posts: 3
NerveGear
edited December 2018 in Support
I had to get my account to sign into my oculus so I had to factory reset it (as stated in the help page) and I did all the steps I was supposed to and after I selected factory reset, it shut down and now my Oculus will not turn on. However, when I plug my headset into charge, it does blink but it will not turn on. Please help, and don't say try to factory reset because that is what got me in this mess and I can't do it through my phone and obviously can't do it through the headset.

Comments

  • RedRizlaRedRizla Posts: 5,126 Valuable Player
    You will need to contact Oculus Support and explain this to them. 
  • Techy111Techy111 Posts: 5,078 Volunteer Moderator
    Does your pc bong when connected to a pc?
    A PC with lots of gadgets inside and a thing to see in 3D that you put on your head.
    And FlyInside Forum Admin.
    Flyinside Flight Simulator RELEASED.
  • HershyyyHershyyy Posts: 3
    NerveGear
    Techy111 said:
    Does your pc bong when connected to a pc?
    No it does not I’ve tried that 
  • HershyyyHershyyy Posts: 3
    NerveGear
    RedRizla said:
    You will need to contact Oculus Support and explain this to them. 
    Thanks, I did that yesterday I’m just waiting for a reply.
  • Techy111Techy111 Posts: 5,078 Volunteer Moderator
    edited December 2018
    I had a similar issue mate, have you done a super long "holding the power button" ? I think i was well over a minute and it kicked back to life. Worth a try while you're waiting ???
    A PC with lots of gadgets inside and a thing to see in 3D that you put on your head.
    And FlyInside Forum Admin.
    Flyinside Flight Simulator RELEASED.
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