New to the forums? Click here to read the "How To" Guide.

Developer? Click here to go to the Developer Forums.

Environments won’t load

k.wiedmank.wiedman Posts: 1
NerveGear
i choose environments on the Oculus Go and all that displays is a gray or black background.  It is a new unit.  I have gone through the whole set up and even download several apps.  The headset is very slow.  I have managed to play and use the apps that have down loaded, but still no environment.  Any suggestions before I just return it because I think it is defective?
Tagged:

Comments

  • TomCgcmfcTomCgcmfc Posts: 1,766 Valuable Player
    Contact Oculus Suppprt and see if they can help.

    Custom built gaming desktop; i9 9900k (water cooled) oc to 5ghz, gtx 1080 ti (from my old AGA), 32 gb 3000hz ram, 1 tb ssd, 4 tb hdd.  Asus  ROG Maximus xi hero wifi mb, StarTech 4 port/4 controller sata powered usb3.0 pcie card, Asus VG248QE 1080p 144hz gaming monitor, Oculus Rift cv1 w/2x sensors, Vive Pro, Vive Cosmos, Vive Wireless.

  • brossard.stephaniebrossard.stephanie Posts: 2
    NerveGear
    Tapez votre commentaire
  • brossard.stephaniebrossard.stephanie Posts: 2
    NerveGear
    Tapez votre commenJe choisis des environnements sur l'Oculus Go et tout ce qui s'affiche est un fond gris ou noir. C'est une nouvelle unité. J'ai parcouru l'ensemble de la configuration et même télécharger plusieurs applications. Le casque est très lent.J'ai réussi à lire et à utiliser les applications téléchargées, mais toujours pas d'environnement. Avez-vous des suggestiontaire
  • SisnSeattleSisnSeattle Posts: 2
    NerveGear
    k.wiedman said:
    i choose environments on the Oculus Go and all that displays is a gray or black background.  It is a new unit.  I have gone through the whole set up and even download several apps.  The headset is very slow.  I have managed to play and use the apps that have down loaded, but still no environment.  Any suggestions before I just return it because I think it is defective?

  • SisnSeattleSisnSeattle Posts: 2
    NerveGear
    I’m having same issue and have done all that support has suggested. 1 power reset 2 factory reset oculus. Neither have fixed my issue. Plus my camera roll will not load. States my phone is unreachable. 

    Any other ideas while I sit and wait 2 days for additional help? 
  • NoaBorisNoaBoris Posts: 1
    NerveGear
    I'm having same issue, the backgrounds are all black, moreover all app preview pictures are black also
  • sharltosharlto Posts: 9
    NerveGear
    anyone find any solution to this? this is really annoying
Sign In or Register to comment.