New to the forums? Click here to read the "How To" Guide.

Developer? Click here to go to the Developer Forums.

Rift not detected on Inspiron 15 7577

gionotrantegionotrante Posts: 4
NerveGear
Hello everyone, I have a Dell Inspiron 15 7577 and I recently bought an Oculus Rift. After installing the Oculus app, it asks me to connect the rift and the sensors but while the two sensors and the rift usb cable get detected the HDMI doesn't. I tried updating the intel and nvidia gpu but nothing changed. Any ideas?

Comments

  • RattyUKRattyUK Posts: 538
    Neo
    edited December 2018
    Does the laptop have hybrid graphics (Intel & Nvidia)?  It may be that the Intel chipset is connected directly to the HDMI port not the Nvidia.

    If you have a MiniDP port on the laptop it may be worth getting an adaptor and trying that for the Rift as the DP should be connected to the Nvidia chipset.

    ETA: You may also be able to set the Nvidia as primary chipset in the control panel, worth checking before you spend any money.
    PC info: AMD Ryzen 7 2700X, Asus ROG Crosshair VII Hero, 16GB Tforce Pro Dark DDR4 3200, Gigabyte GTX 1080, Samsung 850 Pro M.2, 2x 240GB SSD, 3TB WD Green HDD & 4 TB Seagate Barracuda HDD, Corsair Modular 750w PSU, custom watercooling loop. (Win 10 Pro & Opensuse Leap 15 Linux) 32" AOC 4K Monitor.

    Laptop: Aorus X5 V6-CF1 (I7-6820HK, GTX 1070, 2* 256GB M.2 NVME, 1TB 7200 HDD 3K screen)
  • gionotrantegionotrante Posts: 4
    NerveGear
    Hi,
    yes the laptop has Intel and Nvidia graphics but setting the Nvidia gpu as primary in the Nvidia control panel doesn't fix the problem. Unfortunately I don't have a miniDP, but I have a Thunderbolt 3 port so I was thinking about buying a Thunderbolt to HDMI converter but I don't know if that will fix it.
  • RattyUKRattyUK Posts: 538
    Neo
    Lilely to be an even better chance than MiniDP but you are in the VR & Laptop trap where VR Ready doesn't always mean Oculus ready.  I'd suggest trying the adaptor if you can live with the chance it doesn't fix it.
    Not intentially negative, it is a bit of a minefield :)
    PC info: AMD Ryzen 7 2700X, Asus ROG Crosshair VII Hero, 16GB Tforce Pro Dark DDR4 3200, Gigabyte GTX 1080, Samsung 850 Pro M.2, 2x 240GB SSD, 3TB WD Green HDD & 4 TB Seagate Barracuda HDD, Corsair Modular 750w PSU, custom watercooling loop. (Win 10 Pro & Opensuse Leap 15 Linux) 32" AOC 4K Monitor.

    Laptop: Aorus X5 V6-CF1 (I7-6820HK, GTX 1070, 2* 256GB M.2 NVME, 1TB 7200 HDD 3K screen)
  • gionotrantegionotrante Posts: 4
    NerveGear
    Hi,
    I tried with the thunderbolt to HDMI but same thing...
    I also read about somenome fixing it with a cheap powered HDMI splitter but that didn't work too.
  • gionotrantegionotrante Posts: 4
    NerveGear
    Hi,
    a couple of days ago I tried it again and now it turns on but without video and the HDMI is still undetected.

    I attached a photo of the rift connected and one of the rift not connected so you can see the differences
Sign In or Register to comment.