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Oculus Rift setup installation error (Restart the computer)

TarsisiusTarsisius Posts: 1
NerveGear
Hello, 
Today I received my oculus rift.
So I try to install the software to make it work and I got the error (in the title).
So I try lots of ways find on the web and none have to work.

This is my log: https://drive.google.com/open?id=17CLF4MS3OU3FzMmDVyuKx7CqSwpRJGMt

Sorry for my bad english ;)

Comments

  • Scorpionruler91Scorpionruler91 Posts: 3
    NerveGear
    I found in my C:/ drive files two folders that I can't remember the name of but they were temporary download files that had oculus in the name. Make sure to delete those AND delete the oculus file in your program files (should be C:\Program Files\Oculus unless you changed it). Then re-run the setup installer, if you did this right then it should start at 0kb and work its way up if not then it will start with some progress already done which means you missed a file. Once you start it do not close the program or lose wifi connection that's what caused the issue for me.

    There are some other steps that I tried that may have helped me but try that first and let me know what happens.
  • sford52sford52 Posts: 173
    Art3mis
    What is your computer?  desktop or laptop.  CPU:  GPU:  brand and model.  What is your OS?
    ASUS ROG Strix GL702VS-AH73 17.3" Laptop.  I7-7700HQ, GTX1070, 12 GB DDR4 RAM, 500 EVO 970 GB SSD, VS 2017, Oculus rift, Windows 10 home
  • RichooalRichooal Posts: 1,147
    Wintermute
    Tarsisius said:
    Hello, 
    Today I received my oculus rift.
    So I try to install the software to make it work and I got the error (in the title).
    So I try lots of ways find on the web and none have to work.

    This is my log: https://drive.google.com/open?id=17CLF4MS3OU3FzMmDVyuKx7CqSwpRJGMt

    Sorry for my bad english ;)

    You log file shows (on each installation attempt) that the download is interrupted due to the connection being closed.
    You should try disabling your antivirus program, while you are installing.
    i5 6600k - GTX1060 - 8GB RAM - 0 PROBLEMS
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