Thank you for reading my message. A friend of mine recommended I post an issue I’m experiencing with the Oculus Rift with my ASUS laptop on this forum.
I've purchased an Oculus Rift 09/01/2019 from Argos to run on my 7 week old ASUS FX504 EN150T laptop bought from AO. The laptop is sold as “VR Ready”.
Dedicated GeForce® GTX 1060 6GB graphics - VR ready
8th gen Intel® Core™ i7-8750H hexa core processor
8GB of DDR4 RAM delivers seamless multitasking
1TB hard drive with a 256GB SSD
Laptop on Overclockers website:
On the laptop I have 3 USB ports on this laptop, 2x USB 3.0 and 1x USB 2.0.
I have plugged the 2 sensors into the USB 3.0 and the headset into the USB 2.0 and HDMI
I have also tired using a USB 3.0 docking station where I have connected all sensors and the headset to USB 3.0, but as I’m experiencing identical issues further testing will be using the laptop USB ports only.
The sensor setup (guardian) works perfectly fine setting up the gaming boundary. The problems starts when I first enter the game menu. Initially I can see the touch controllers (my hands) and can move my head around without lagging, but within 30 seconds the picture starts to jerk and jump. I sometimes hear the windows sound for a device being plugged in. I sometimes receive a warning regarding the sensors. I’ve also seen 1 time a USB malfunction in windows.
If I exit the Oculus app or go through the sensor setup again all is fine, but I often have to restart the laptop, as the sound sometimes disappears on the Oculs headset. I've also had it where the sensors are no longer detectable and a restart of the laptop is needed. I've also had the laptop crash on me once (blue screen), which is something I've never seen since I bought the laptop on 23rd November 2018.
I would like to know what I need to do in order to get the Oculus working and stable. I've tried getting into a game quickly ”Robo Recall” and that also starts jumping and the game eventually crashes with me losing the sound every time (requiring a laptop restart). Menu or game the jerking / jumping is awful with the Oculus is unusable.
I would have to say the laptop has been stable since I purchased it and I've not had any issues with it until trying to use the Oculus, but I cannot rule out the issue with the laptop itself.
Installed on the laptop I have Microsoft Office 2010, Fusion 360 (CAD Software) and McAfee Total Protection (which I have switched off during testing).
Please can I ask that you supply me with a list of things I can do to diagnose the problems or adjust on the laptop, so I can have the Oculus running without fault?
have also sent the above to ASUS Support & Oculus Support and await a response.