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Oculus Go won't provide codes for two-factor authentication

SybilishereSybilishere Posts: 4
NerveGear
edited January 2019 in Support

Comments

  • ByBarnByBarn Posts: 1
    NerveGear
    Same here for me.  Trying to set up two factor authentication on Oculus.  Added phone number to get text message, but never receive the verification.
  • LeewamoLeewamo Posts: 1
    NerveGear
    Same here
  • Do_not_bother_meDo_not_bother_me Posts: 2
    NerveGear
    I've been chasing the identical problem for the past couple of weeks.  Oculus tech support couldn't provide an answer and foisted me off on Verizon tech support, who have verified that there is nothing wrong with my cell and SMS service.  The problem is now squarely back in Oculus' lap.  Does anybody have any further updates before I phone in and try to raise hell tomorrow?
  • trek554trek554 Posts: 100
    Art3mis
    so this is still an issue. I am not surprised with how half assed this company is run. 
    Win 10 Pro | i9 9900KF | MSI Gaming Pro Carbon AC | MSI RTX 2080 Gaming X Trio | G.SKILL 32GB DDR4 3200 CL14 | Samsung Evo 860 4TB SSD | Cooler Master CM500 | EVGA SuperNOVA P2 750 watt | Sound Blaster Zx
  • Furious_FrogFurious_Frog Posts: 1
    NerveGear
    Any word on this? I am having the same issue.
  • hazarjasthazarjast Posts: 1
    NerveGear
    This is still a problem and now an even bigger issue as Oculus now requires either two factor authentication or a credit card on file to maintain a developer account. I have tried two different phone numbers for two factor setup and neither one receives the confirmation codes. Adding a credit card as as a verification method similarly does not work (will not save entered input) so it seems many developers will lose access until this issue is fixed.
  • xialin619xialin619 Posts: 1
    NerveGear
    For me as well...its hard to believe they still didnt fix this....
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