After new update, right eye in headset stopped working. Only left eye works! — Oculus
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After new update, right eye in headset stopped working. Only left eye works!

billeheditsbillehedits Posts: 3
NerveGear
I've tried reinstalling the oculus software, unplugging and replugging in the hdmi, I'm not using any adapters or anything, just straight into the gpu. HELP D Left eye is the only one that works.

Comments

  • WiberusWiberus Posts: 2
    NerveGear
    I'm having exactly the same issue but with the left eye not working. I tried reinstalling everything possible and still only right eye is working. I got replaced my Headset from my retailer and the problem's still there even on the new headset. I've already contacted support and they also want to replace the replacement headset - LOL. They assume that I'm so unlucky that I got two headsets in a row with exactly the same 'harware issue'. 
    I've also noticed that as I restart my PC, the headset won't turn on untill I restart oculus services, than it starts with only right screen working. 
    What is your graphics card by the way? I'm having an Nvidia GTX 980ti.
  • John_Armless_22John_Armless_22 Posts: 3
    NerveGear
    Same here.
    After the mandatory driver update, the left "eye"  became extremely bright. A few minutes of troubleshooting later it  stoped working. Support say it's a hardware problem, but don't explain why it showed up just after a software update.
     As I'm out of warranty in a country where a replacement cant be send , guess i will play some pirate simulator until some manufacturer offers worldwide support. By the way, my gpu is a gtx950
  • NetheriNetheri Posts: 229
    Nexus 6
    Hey guys! Not telling it would be a guaranteed fix,but leave headset in "on" mode putting something in front of proximity sensor and leave it there for an 1-2 hour. There's been cases the other screen starts working this way.For one, i had problem similar to John_Armless_22 but it got fixed with couple hours of "on" state. Anyway, worth a try, right?
    i7-8700K@4.9GHz, Gigabyte 2080 Gaming OC, Corsair 32gb 3000MHz@3100MHz DDR4, ROG Strix Z370 H Gaming, 2 x Inateck 4 port USB 3.0 cards.
    Natively Homeless (2.0) Dash, it's a working victory!
  • John_Armless_22John_Armless_22 Posts: 3
    NerveGear
    Netheri said:
    Hey guys! Not telling it would be a guaranteed fix,but leave headset in "on" mode putting something in front of proximity sensor and leave it there for an 1-2 hour. There's been cases the other screen starts working this way.For one, i had problem similar to John_Armless_22 but it got fixed with couple hours of "on" state. Anyway, worth a try, right?
    Tks,  I'll try this, and report the result in a few hours.  This reminds me of the bad soldering problem in the first Xbox360
  • John_Armless_22John_Armless_22 Posts: 3
    NerveGear
    edited April 21
    Something unexpected: 
    - I put some tape in the proximity sensor, but the rift from time to time would turn itself off until I shake it.
    - As this seemed like an energy-saving feature, I tried to open the "oculus debug tool" and while I was messing with the "Bypass Proximity check" and "Debug HMD type" options, the left eye came back on!
    - Now I' am back in the first stage of the problem: the left side is slightly brighter than normal and has some kind of faint  scanlines.

    I'll keep it on for some more time and report the result
  • WiberusWiberus Posts: 2
    NerveGear
    edited May 8
    Any update ? Have you guys found any solution?
    I tried to play with Debug tool but in my case the left display never comes back on... 
  • NetheriNetheri Posts: 229
    Nexus 6
    edited May 20
    @John_Armless_22
    Did you get it to work right all the way?
    i7-8700K@4.9GHz, Gigabyte 2080 Gaming OC, Corsair 32gb 3000MHz@3100MHz DDR4, ROG Strix Z370 H Gaming, 2 x Inateck 4 port USB 3.0 cards.
    Natively Homeless (2.0) Dash, it's a working victory!
  • SandcrackaSandcracka Posts: 82
    Hiro Protagonist
    Did you try restarting your pc?
  • NetheriNetheri Posts: 229
    Nexus 6
    Did you try restarting your pc?
    You must be working for Oculus Rift tech support! :smiley:
    i7-8700K@4.9GHz, Gigabyte 2080 Gaming OC, Corsair 32gb 3000MHz@3100MHz DDR4, ROG Strix Z370 H Gaming, 2 x Inateck 4 port USB 3.0 cards.
    Natively Homeless (2.0) Dash, it's a working victory!
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