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Oculus Update

I get an error saying that I have insufficient HD space for Oculus updates but that is not the case. Oculus says I need at least 12gb of space where I have 60gb of space. Any clues as to how this can be remedied?

Comments

  • LeeWheelerLeeWheeler Posts: 6
    NerveGear
    Do you only have the one drive ?
  • Ruckman65Ruckman65 Posts: 3
    NerveGear
    No, I have five drives attached. I tried the uninstall/reinstall instructions others provided but I still get the message there is insufficient drive space for an update. 
  • OculusSupportOculusSupport Posts: 199 Oculus Staff
    Ruckman65 said:
    No, I have five drives attached. I tried the uninstall/reinstall instructions others provided but I still get the message there is insufficient drive space for an update. 

    Hey Ruckman65, I'm sorry to hear you're still having update issues. Could you please collect your Oculus diagnostic logs using the steps in https://support.oculus.com/172672339980954 and create a support ticket at https://support.oculus.com so we can look into this for you? Thanks! -Rick

  • michael.kurlandmichael.kurland Posts: 1
    NerveGear
    I have the same exact issue if you all figure it out. 
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