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Oculus Setup won't install, tried everything

Vex255Vex255 Posts: 1
NerveGear
It says I need to restart every time I try to install, and ive tried everything, disabling all the antivirus, using a different local account, running in compatibility mode, I don't know whats wrong and im really stressed cause all I want to do is play my rift

Comments

  • emilywouldgoemilywouldgo Posts: 1
    NerveGear
    I'm having the same issue. First my games wouldn't update. Then an Oculus update happened, still the games wouldn't update. So I tried "Repair" in Oculus setup and that hung up and wouldn't finish. I quit setup and now the Oculus EXE file is gone. Trying to reinstall via setup always gives me a Restart Computer error. :(

    This really sucks.
  • OculusSupportOculusSupport Posts: 167 Oculus Staff

    Hello emilywouldgo, I'm sorry to hear you're having problems updating. If you haven't already, please disable any anti-virus software you might have running and try reinstalling again. If you're still having issues, please collect your Oculus logs and create a support ticket at https://support.oculus.com/885981024820727 . Instructions on collecting logs are available here https://support.oculus.com/172672339980954 . Thanks! -Rick

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