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How do i claim Robo Recall for free?

I saw that you could get robo recall for free when you activated your rift + touch. I activated it and everything works like it should, but when i go to download Robo Recall I have to pay $30. How do i fix this problem? 
Greetings 

Comments

  • road66warriorroad66warrior Posts: 2
    NerveGear
    I had the same problem when I purchased my Rift bundle.  You will need to submit a support ticket and let them know the problem.  They were able to find/fix my problem pretty quickly.

    Most likely they will ask for a copy of the purchase invoice, the email addy/username that you used to setup your Rift, the serial number on the black box containing your Rift, sensors, and controllers, and the serial numbers for both the left and right touch controllers.  The free games are the promo they had when you bought the controllers either in the bundle or separately.

     
  • RichooalRichooal Posts: 1,207
    Wintermute
      You will need to submit a support ticket and let them know the problem.  They were able to find/fix my problem pretty quickly.


    https://tickets.oculusvr.com/hc/en-us/requests/new

    i5 6600k - GTX1060 - 8GB RAM - 0 PROBLEMS
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