Unable to access Oculus Home or Store through headset — Oculus
New to the forums? Click here to read the "How To" Guide.

Developer? Click here to go to the Developer Forums.

Unable to access Oculus Home or Store through headset

benjtombenjtom Posts: 1
NerveGear
edited April 18 in Support
When I put on my headset, I'm stuck in the white lobby room. I can play games just fine, but if I try to access my Home or the store it goes black for a second, then back to the white lobby room, and gets stuck loading permanently. This is only the second day I've had the Oculus but the first entire day I was able to access my home just fine. Memory and GPU performance don't seem to be a problem, according to task manager.  I have already tried reinstalling the Oculus software completely. I have even tried switching to the beta program and back to no avail. Please help me troubleshoot? Is there anything else I can try?

GPU: Radeon RX 580
CPU: AMD Ryzen 5 1600 Six-Core
Memory: 8 gb
Sign In or Register to comment.