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Order not going through??

nathxs
Sightseer
i have ordered a rift sensor and it doesn’t seem to be going anywhere they haven’t took any money or gave me a shipping date or what not how long does that normally take
1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager
Hey @nathxs,

You'll be able to check your order status through here: https://secure.oculus.com/my/orders/ if you were logged in while you had made the order. If you had made the purchase as a guest, you'll be able to check it through here: https://secure.oculus.com/guest/login/

If you have any questions or concerns regarding your order, feel free to reach out to us at https://support.oculus.com/885981024820727/

Thanks! -Aidan
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