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When installing keeps getting stuck on downloading the same part

GodzeGodze Posts: 1
I've looked though multiple forum posts and i am getting stuck on the same part.
Disabled defender 
drivers up to date
restarted multiple times
Dont know what steps i should do next. each time i try the log says it stops at the same part
[Debug] [5/12/2019 9:24:04 AM] Downloading 'af4b2c36d530c8221b73990fb4a3aa3da7b80291a28c22d4ed12da31fd33473d'.
any suggestions
Log is attached


  • OculusSupportOculusSupport Posts: 571 Oculus Staff
    Hey @Godze,

    At first glance, it seems that the installer isn't able to properly find your any valid storage volumes. Are you by chance using Dynamic partitioning for your computer's drives? If that's the case, since dynamic partitioning is not supported, you would need to reformat any drives (including your C: drive) to basic partitioning.

    If you're unsure how to check that, or if you're already using basic partitioning, please reach out to us at with the Setup file attached for further review.

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