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Unable to login to oculus app on iOS

bjoshibjoshi Posts: 2
NerveGear
I can't login to the oculus app on iOS; whether I use 'sign in' or 'continue using facebook' I get the same "We're having trouble loading this. Please try again" error, which appears as a red bar at the bottom of the login screen.

I'm getting my Quest on Tuesday so I'd really like this fixed by then :]

Comments

  • TomCgcmfcTomCgcmfc Posts: 2,151 Valuable Player
    Sometimes this is a local regional server problem.  Maybe try again ~ 1hr later.

    Custom built gaming desktop; i9 9900k (water cooled) oc to 5ghz, gtx 1080 ti, 32 gb 3000hz ram, 1 tb ssd, 4 tb hdd.  Asus  ROG Maximus xi hero wifi mb, StarTech 4 port/4 controller sata powered usb3.0 pcie card, Asus VG248QE 1080p 144hz gaming monitor, Oculus Rift cv1 w/2x sensors, Vive Pro w/2.0 base stations/controllers, Quest w/Link and VD wireless (good/close 5Ghz wifi and PC with Ethernet cable to my Router).

  • bjoshibjoshi Posts: 2
    NerveGear
    Nevermind, solved! Short version - I was able to login via a wifi connection!

    Long version - when I was just using wireless (ie. on the cellular network) I wasn't able to login, but when I connected via wifi I was able to successfully connect. Weird, but there it is.
  • TomCgcmfcTomCgcmfc Posts: 2,151 Valuable Player
    Mine loads fine with either my home network wifi or cellular (3G or 4G) with my iPhone.  Maybe you need to go to your iPhone settings/mobile and select the Oculus App's switch to allow Mobile Data.

    Custom built gaming desktop; i9 9900k (water cooled) oc to 5ghz, gtx 1080 ti, 32 gb 3000hz ram, 1 tb ssd, 4 tb hdd.  Asus  ROG Maximus xi hero wifi mb, StarTech 4 port/4 controller sata powered usb3.0 pcie card, Asus VG248QE 1080p 144hz gaming monitor, Oculus Rift cv1 w/2x sensors, Vive Pro w/2.0 base stations/controllers, Quest w/Link and VD wireless (good/close 5Ghz wifi and PC with Ethernet cable to my Router).

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