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Screen doesn't display anymore

Vulturia
Honored Guest
I've just received my Oculus Quest today, played a couple hours etc
but then out of nowhere my wifi was gone so i tried to reconnect, nothing happened 0 connections were detected (while there a lot here)
15 mins later my screen just doesn't want to turn on, like when i press the power button the screen gets a little little brighter, but nothing more than that
is this some sort of bug or...?
3 REPLIES 3

atkinsonline
Expert Protege
Might be worth googling to see how you do a factory reset. 
When I first tried my Quest I couldn’t get it to switch on. I tried all sorts of variations of how long I held in the power button. Sometimes I’d see the charging amount and sometimes I’d see the Oculus O logo but it never got further. Eventually I tried unplugging the charging cable and then I was able to start it and it’s been fine ever since. 

Eispfogel
Expert Protege
Have you tried turning it on and off again?
But for real now  - you should contact the support: https://support.oculus.com/

Vulturia
Honored Guest
Even factory reset doesn't respond