New Rift S arrived today. The tracking keeps freezing every 2 minutes and at the same time the audio cuts out for a few seconds.
I have tried every fix recommended on Reddit and forums. Turn of USB power saving, unplug and try different ports, reduce USB devices, repair Oculus software, reinstall software, check batteries. Now I have spent all day doing this on a device that's main selling point is "plug and play" & "simple setup" and I am one of many.
What the hell are Oculus support playing at? And how can Oculus release their "flagship" HMD in such a brutal state? did they even test the god dam thing?
I have had nothing back from my support ticket and I see no official posts acknowledging that there is a serious problem with a lot of headsets or the Oculus app.
Anyone know what the plan is? have Oculus acknowledged the problem?
If not, whats the refund process because I just bought a £400 paperweight.
I am one disappointed, angry customer right now.