I am trying to set up my Quest for the first time. When going through the wifi part when I enter in my wifi password it hangs for 10 seconds or so then says "Something went wrong. Please try again." then a few seconds later it comes up with the "Headset Not Connected" popup. On the headset itself the Updating Headset screen is open halfway updated and it has been so for over an hour.
I have tried to do a factory reset on the quest, uninstalling and reinstalling the app on my iphone, and pairing a new device feature. Nothing gets me past this halfway spot. Anyone else got these issues?
Hey @craig.edwards.invent, I'm sorry to hear you're having problems updating your Quest. The factory reset usually resolves update issues. If possible, please try connecting to a different wifi network. If you need more help, please contact support at https://support.oculus.com/885981024820727/ . Thanks! -Rick
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
I am seeing the same issue, while connecting to wifi , it says "Something went wrong". I am entering the right credentials of my wifi, how did it work for you @"craig.edwards.invent"