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Rift S : Audio popping/crackling

SolracdSolracd Posts: 1
NerveGear
edited May 2019 in Oculus Rift S and Rift
I received my headset and it was fine for a few seconds and then this erratic popping/crackling sound began (random intervals between the pops).  It is like listening to an old record.

It does the same thing when I plug audio buds into the 3.5 jack.

My wife can hear the sound from the couch so it is pretty distinctive.

I've also tested on 2 computers with the same result.

Did I get a bad headset?

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Comments

  • SinsinfulSinsinful Posts: 66
    Hiro Protagonist
    Happens just before my tracking faults. Think its a common fault enough fault at the minute. At least you don't loose tracking!
  • N7EVOXN7EVOX Posts: 3
    NerveGear
    It happens to me sometimes on some games on my Rift S.


  • SpiceLife72SpiceLife72 Posts: 154
    Art3mis
    Only had this in one game, Landfall when I first tried it.

    Seems to have fixed itself now.
  • Bullant8547Bullant8547 Posts: 5
    NerveGear
    I've had this since day one, and it is incredibly annoying. Would love to know if this is a hardware (return) or software (don't return) fault?
  • MAC_MAN86MAC_MAN86 Posts: 2,262
    Wintermute
    edited June 2019
    Is this also in Home not in Games? If Games then I'd try reducing the offending settings. In Elite it was FX QUALITY...set it to LOW or OFF  & VOLUMETRIC QUALITY set to LOW or Medium. It got better as they found the issue.
  • Bullant8547Bullant8547 Posts: 5
    NerveGear
    This is in home as well. In fact it even happens with the rift sitting on the desk and nothing "playing" at all (be it home or a game). But I can hear the occasional crackle/pop from the speakers. The best way to describe it is the effect with old unshielded appliances like washing machines and what they'd do to analogue radio receivers.
  • MAC_MAN86MAC_MAN86 Posts: 2,262
    Wintermute
  • Lethal_AimsLethal_Aims Posts: 81
    Hiro Protagonist
    My audio is mostly fine and so far I have only found one title, theBlu, which suffers from distortion/clipping. I think perhaps the Rift S struggles with the low frequency sounds. I am running Win 1903 with the hotfix.
  • fleischwuerstfleischwuerst Posts: 2
    NerveGear
    I have crcling audio only with the right side using earphones. I will return it because I thimk it is a shielding or other hardware issue
  • MAC_MAN86MAC_MAN86 Posts: 2,262
    Wintermute
    A User on one of these Audio problem threads said the PTC software fixed it on the Right side.
  • suntory_timessuntory_times Posts: 28
    Brain Burst
    I'm having this issue with a new headset as well. Awesome to see they haven't bothered to fix it in months.
  • philippe.heroux.58philippe.heroux.58 Posts: 51
    Hiro Protagonist
    edited November 2019
    I just recieved my Rift S today and the audio coming from the headphones is crackling and popping non-stop.
    UPDATE: I was asked by support to return the unit for a replacement.
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