Oculus Quest - Recorded Videos will not play on PC — Oculus
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Oculus Quest - Recorded Videos will not play on PC

iN5OMANiACiN5OMANiAC Posts: 19
NerveGear
As above, I record gameplay footage using the inbuilt record feature, it plays back on my Quest just fine (apart from the audio lag), but when I plug into my PC and drag them off they arent playable, they are the right file size and they're MP4 format but they dont have a thumbnail picture or a length.

I had this before with two other recordings, I went back and watched on Quest then plugged it back in again and they suddenly worked as a normal video, but the latest two just wont. It's like theyr enot finalised or something. Anyone have any advice?

Thanks

Comments

  • XtruderXtruder Posts: 5
    NerveGear
    edited May 28
    I have the same exact issue, except I was never able to play not one video (if not directly in the oculus gallery which works just fine)
  • ShowbizDonkeyShowbizDonkey Posts: 62 Oculus Staff
    Hi there - This is a known issue and the team is working hard to resolve as soon as possible. Apologies for the inconvenience, and thanks for reporting!
  • OculusSupportOculusSupport Posts: 274 Oculus Staff
    Hey @iN5OMANiAC and @Xtruder, we've reached out to you regarding the playback issue (via email). Please reply when you're able to.Thanks! -Rick 
  • FabitoFabitoFabitoFabito Posts: 1
    NerveGear
    I have the same problem! Has it been solved?
  • OculusSupportOculusSupport Posts: 274 Oculus Staff
    Hey @FabitoFabito, this issue is still being investigated. If you're having the same issue, please contact support at https://support.oculus.com and provide us a sample video file that you're having issues playing. Thanks! -Rick
  • dukeRaccoondukeRaccoon Posts: 1
    NerveGear
    Any updates on this?
  • peter.thor.378peter.thor.378 Posts: 1
    NerveGear
    Having this issue here as well. Any updates?
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