Help! can't deactivate old quests — Oculus
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Help! can't deactivate old quests

gavxxgavxx Posts: 1
NerveGear
I hit two bad quests before I got one that had no issues.  I didn't deactivate them from my account before returning them. Now I cant remove them. I also cant access any games I purchased as its saying its on the old units. What do I do?? I spent a bunch of money on a 128gb version. as well as many games I cant play now.

Comments

  • Cance11ationCance11ation Posts: 528
    Nexus 6
    edited September 4
    Have you resolved your issue?
    Check out my twitch [twitch.tv/BATTLE_net]
  • SpuzzumSpuzzum Posts: 477
    Trinity
    If you go to https://secure.oculus.com/my/devices/ you can delete data for the Go, but it doesn't seem to be the same with the Quest. But, googling, came across a reddit thread, where they said that after a factory reset, it's no longer associated with your account. Seeing as you've already sent the headsets back, ask customer service to take care of it for you.
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