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Help! can't deactivate old quests

gavxxgavxx Posts: 1
NerveGear
I hit two bad quests before I got one that had no issues.  I didn't deactivate them from my account before returning them. Now I cant remove them. I also cant access any games I purchased as its saying its on the old units. What do I do?? I spent a bunch of money on a 128gb version. as well as many games I cant play now.

Comments

  • 24_7gaminghub24_7gaminghub Posts: 546
    Nexus 6
    edited September 2019
    Have you resolved your issue?
  • SpuzzumSpuzzum Posts: 843
    3Jane
    If you go to https://secure.oculus.com/my/devices/ you can delete data for the Go, but it doesn't seem to be the same with the Quest. But, googling, came across a reddit thread, where they said that after a factory reset, it's no longer associated with your account. Seeing as you've already sent the headsets back, ask customer service to take care of it for you.
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