06-02-2019 02:34 PM
06-02-2019 06:45 PM
06-03-2019 02:55 AM
06-04-2019 08:42 AM
Awsedrftg said:
Happens to me too. Mostly right but an occasional left controller also. Thanks for the tip that removing the battery also works. Seems quicker than rebooting and restarting a game.
06-04-2019 10:46 AM
06-04-2019 06:06 PM
06-05-2019 03:08 PM
OculusSupport said:
Hey @martin.degraaf.96, this does sound like this may be a hardware issue. If you haven't already, I recommend trying a factory reset on the Quest. Instructions on performing a factory reset are available here https://support.oculus.com/298586437740040/. This will help rule out a potential issue with the software. Please feel free to contact support at https://support.oculus.com if you need more help. Thanks! -Rick
06-07-2019 01:26 PM
lensgold369 said:
OculusSupport said:
Hey @martin.degraaf.96, this does sound like this may be a hardware issue. If you haven't already, I recommend trying a factory reset on the Quest. Instructions on performing a factory reset are available here https://support.oculus.com/298586437740040/. This will help rule out a potential issue with the software. Please feel free to contact support at https://support.oculus.com if you need more help. Thanks! -Rick
I wouldn't suggest this to those who have the Wifi connection issue. My right controller lost track once. Powering off the headset and restarting solved the issue.
06-17-2019 10:29 PM
01-29-2020 05:15 AM