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Rift S No Video, but Audio Works

MarkD76MarkD76 Posts: 2
NerveGear
edited June 2019 in Oculus Rift S and Rift
I just bought a brand new Rift S. I've got it all set up, I've got all the cables connected, the Oculus software says everything is looking good. When I launch the free Skybox VR app in the Oculus app, the motion tracking from my Rift S responds fine when I hold the unit in my hand (I can see from my computer monitor), but there is absolutely no visual signal whatsoever. It's jet black, completely dead. I am able to hear through the built-in speakers just fine. I just can't see anything. Do I have a malfunctioning unit? Is there anything I need to do to "unlock" it, or whatever? Should I take it back? I'm using Windows 10. Thanks in advance. 

[Edit] I enabled Beta mode and it updated all the software, including firmware, which took care of everything. Please disregard this request for support. 

Comments

  • sraurasraura Posts: 590
    Trinity
    edited June 2019
    Seem that the problem got solved.
  • Bananaguy2008Bananaguy2008 Posts: 1
    NerveGear
    do you mean demo mode?, im confused
  • gecko1501gecko1501 Posts: 3
    NerveGear
    Same exact issue for me as described. But opting into Beta has not helped.
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