I was using the quest in a game when the screen froze then went black. Been a day and it won't turn back on and my phone can't find it. It acts like it's just dead. Anyone have this happen and is there a way to fix it?
Try holding the power button for longer than 30 seconds, if you haven't already. It should force a hard reboot.
I powered off my Quest last night at 100% battery. Today, it won't power on. No light, sound ...its dead. Whether plugged in or unplugged, nothing works. I've had this exactly 6 months with no issues. Had to hold down button. for well over 30 seconds...system start up again.
Support is no use at all, they just say about holding the buttons down and nothing else,, surely they should be able to do more than read out their webpage, I'd already tried all that before contacting them. Hey ho.I get sound but no screen, yes it appears black but as I get nothing apart from a slight flicker when I power it on and sound I don't even think the screen is connected. Sent in all my details but just get the same old "press the button's in, with or without the volume down button for 10 or 30 seconds, they don't have a clue when they will be available again. Not very reassuring. I bought mine about 3 weeks ago and it just stopped working after4 or 5 days, well the screen did. As I said I do get sound like the foyer sound and can even hear what sounds like the controller rolling over buttons but clicking does nothing. I think what bugs me the most is support can't or won't help, I'd hoped they could send me a fix so I can restore it through my pc. If anyone else can help I'd be so grateful. I will buy another because I thought it was great and return this one when I can, whenever that will be. Thanks
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