I've had the worst customer service experience with Oculus's customer service. I've been working on this issue since May 24 and still no resolution! How do I file a complaint against this representative that has not at all been helpful. It's been a very frustrating last 18 days.
I'd like to add that in the past, Oculus's customer service has always been good, helpful and timely. However, this specific person I'm now dealing with is absolutely not providing the type of service I've come to expect.