Rift 1.38 Release Rolling Out Now — Oculus
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Rift 1.38 Release Rolling Out Now

OculusSupportOculusSupport Posts: 274 Oculus Staff
The latest Rift system software v1.38 is beginning to roll out, and we wanted to take a moment to share an update on our development progress. This release contains a number of fixes for issues that some Rift S users reported, most notably a reduction in black screen occurrences and improvements to audio quality. Over the course of the 1.38 PTC, we released 3 additional stability updates to the software. These updates were directly informed by the feedback we received from the community members who opted into the PTC. Thank you so much for all your help, and please continue to utilize the Help Center > Provide Feedback option within the Oculus desktop software. Please note that 1.38 does not resolve all reported Rift S issues as some are still being investigated and debugged, including the white / static flashing issue and sporadic instances of tracking loss. Our team greatly appreciates your patience while we work on these outstanding issues. We will continue to share updates with the community as we have them. Thank you!

Oculus Home:
  • You can now rename your Homes! In the details page for any of your own Homes, there is now an edit icon next to the Home name that will bring up a VR keyboard. Express yourself with a brand new Home name that will be reflected in recommendations, gateways, and friends' Places lists.
  • We've made it easier to manage items. You can now easily relocate items directly from the inventory menu to move or reposition them. We've also reduced download sizes for faster item delivery.
  • We've polished up the presentation of Homes in our menus to be much faster and more intuitive.
Rift S:
  • Updated audio driver to improve Rift S audio quality.
  • Updated firmware to reduce occurrence of display issues.
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Comments

  • MAC_MAN86MAC_MAN86 Posts: 2,212
    Wintermute
    @OculusSupport OK but tell us is the Audio always going to be Limited to about 1/2 volume it could have?
  • MAC_MAN86MAC_MAN86 Posts: 2,212
    Wintermute
    edited June 12
    Will you: -
    ADD STRAFE IN HOME?  700 Votes in UserVoice got deleted OR User closed account waiting 4yrs!
    ADD AN ONLINE FRIENDS LOBBY
    ideally the STORE?
    BATTERY POWER OFF STATE FOR TOUCH or do these always stay ON to detect the Button Press to AWAKE?
    AUDIO VOLUME GO HIGHER by removing Limiter from 50% Threshold to only Peaks at 100% as designed to?
    ADD KEY BIND FOR PASS-THROUGH MODE? (not only a Touch Button)
    ADD A MIX PASS-THROUGH OVERLAY FEATURE? (like WMR which is better to find drinks on the desk)
    SAY IS THE FACE GUARD WASHABLE AND LASTS YEARS OF USE?
    USE COMMON SENSE IN GOOD DESIGN?
    MAKE ALL OCULUS TASKS STOP WHEN CLOSING APP?
    MAKE THIS FORUM'S SUPPORT SECTION OFFICIAL AND PROVIDE GOOD HELP?
  • MAC_MAN86MAC_MAN86 Posts: 2,212
    Wintermute
    It just gets ignored which I why we end up getting nowhere I'm afraid. No Strafe after years of crying for it and is after all how we move in life and Games follow suit. I feel badly let down by the DEVs frankly.
  • Galaxy366Galaxy366 Posts: 1
    NerveGear
    edited June 12
    How will this update roll out? Will the Oculus software prompt me for an update or can I manually let it check?

    First time owning a Oculus, so bit new to me!
  • dburnedburne Posts: 2,339 Valuable Player
    edited June 12
    Galaxy366 said:
    How will this update roll out? Will the Oculus software prompt me for an update or can I manually let it check?

    First time owning a Oculus, so bit new to me!
    You will get it automatically over the course of the next few days. Assuming you have it set for that in the settings menu.
    Don

    EVGA Z390 Dark MB | I9 9900k| EVGA 2080Ti FTW3 Ultra |32 GB G Skill 3200 cl14 ram | Warthog Throttle | VKB Gunfighter Pro/MCG Pro grip | Crosswind Pedals | EVGA DG 87 Case|
  • DeliriumBladesDeliriumBlades Posts: 9
    NerveGear
    edited June 12
    well.....they haven't fixed the white flashing yet as mentioned....that's really my only issue that I cant stand...hope they figure it out soon or i send it back and wait...dunno what to do just yet. still have a few weeks
  • MAC_MAN86MAC_MAN86 Posts: 2,212
    Wintermute
    edited June 12
    @ShowbizDonkey / @OculusSupport , I had just moved USB cable from 3.1Gen2 to the USB C with Adapter which lost colour in the Outside Ship parts of Elite. In fixing it again which worked for 30secs then went colourless again!, I did a SETUP REPAIR and honestly the Install Progress Bar is SHITE! I had to stare at it for over 10mins even after Downloading! 
    An Install Progress Bar's job is to tell us just that...how much is left until it completes.
    The Oculus method is based upon the Windows Loading Screen Dots idea but using a constant moving bar.
    It is shit!
    THAT NEEDS A FIX IN 1.38 because it is utterly bad design yet again!
  • Crazy-CanuckCrazy-Canuck Posts: 4
    NerveGear
    Rift CV1
    After today's update I still get the entire screen moving as my head turns. It seems to stick then move as well.  This only started to happen since the recent updates.
  • jstutmanjstutman Posts: 1
    NerveGear
    MAC_MAN86 said:
    @ShowbizDonkey / @OculusSupport , I had just moved USB cable from 3.1Gen2 to the USB C with Adapter which lost colour in the Outside Ship parts of Elite. In fixing it again which worked for 30secs then went colourless again!, I did a SETUP REPAIR and honestly the Install Progress Bar is SHITE! I had to stare at it for over 10mins even after Downloading! 
    An Install Progress Bar's job is to tell us just that...how much is left until it completes.
    The Oculus method is based upon the Windows Loading Screen Dots idea but using a constant moving bar.
    It is shit!
    THAT NEEDS A FIX IN 1.38 because it is utterly bad design yet again!

    I have spent more time staring at that than using the product I purchased. 

    Luckly there is hundreds of posts about the black screen and the flickering that I did not have any trouble finding troubleshooting steps. It's easier to find "troubleshooting" posts than it is to find reviews of the product actually working. (except the reviews who got got one for free "for an honest" review) I have not seen one of those say anything negative...

  • DTHDTH Posts: 226
    Nexus 6
    I think Mac would be better off getting something else.
  • RichooalRichooal Posts: 1,053
    Wintermute
    edited June 12
    Warily awaiting the update. I hope you Rift S people haven't stuffed up us Rift people.

    Also, @OculusSupport thank you adding some information/feedback about your progress. I hope it's not a one off event.



    Galaxy366 said:
    How will this update roll out? Will the Oculus software prompt me for an update or can I manually let it check?

    First time owning a Oculus, so bit new to me!

    You'll get it, whether or not you want it, as your turn rolls around. You can switch off auto downloading of everything except the Oculus Software.
    i5 6600k - GTX1060 - 8GB RAM - 0 PROBLEMS
  • Digikid1Digikid1 Posts: 1,869 Valuable Player
    Richooal said:
    Warily awaiting the update. I hope you Rift S people haven't stuffed up us Rift people.

    Also, @OculusSupport thank you adding some information/feedback about your progress. I hope it's not a one off event.



    Galaxy366 said:
    How will this update roll out? Will the Oculus software prompt me for an update or can I manually let it check?

    First time owning a Oculus, so bit new to me!

    You'll get it, whether or not you want it, as your turn rolls around. You can switch off auto downloading of everything except the Oculus Software.
    Same here. I just don’t trust Oculus to make a good update anymore. You CAN block the update of the oculus software but I cannot remember how. It is on these forums somewhere. 
  • RosgilliesRosgillies Posts: 93
    Hiro Protagonist
    Hey Showbizdonkey, Absolutely no improvement with white and coloured flashes in 1.38 on my rift S. Can you let us know if theres a real effort going on to resolve this, as I cant sell my CV1 yet in case the Rift S has to be returned. Which I dont want to do as in other respects it`s awesome.
  • DisquietudeDisquietude Posts: 1
    NerveGear
    How do I receive the latest update?
  • DTHDTH Posts: 226
    Nexus 6
    Make sure you have automatic updates in settings turned on then just wait for it to download it will tell you to restart the software.  You will get the update in a week or two.  Not everyone gets the updates at the same time.
  • RattyUKRattyUK Posts: 673
    Neo
    How do I receive the latest update?
    Select Public Test Channel from the Beta tab and you will get the 'latest' builds, but note that not always the most stable.  The latest PTC build has improved the 'flahes' considerably, but sadly have yet to banish them completely.
    PC info: AMD Ryzen 7 2700X, Asus ROG Crosshair VII Hero, 16GB Tforce Pro Dark DDR4 3200, Gigabyte GTX 1080, Samsung 870 Pro M.2, 2x 240GB SSD, 3TB WD Green HDD & 4 TB Seagate Barracuda HDD, Corsair Modular 750w PSU, custom watercooling loop. (Win 10 Pro & Opensuse Leap 15 Linux) 32" AOC 4K Monitor.

    Laptop: Aorus X5 V6-CF1 (I7-6820HK, GTX 1070, 2* 256GB M.2 NVME, 1TB 7200 HDD 3K screen)
  • TomCgcmfcTomCgcmfc Posts: 1,063
    Wintermute
    If you are already on the stable 1.37.1 I would just wait for the stable 1.38 to be rolled out to you.  This usually happens within ~ 1 week.
    Alienware 17r4 Laptop with i7-7700hq 2.8/3.6, 32 gb ram, gtx1060 w/6gb ram, 256gb ssd, 1tb hdd, Oculus Rift w/2x sensors.  Now using an Alienware Graphics Amplifier (AGA) with Zotac gtx1080ti Blower and Asus vg248qe 144hz external monitor.  All works great!
  • KerberosFiKerberosFi Posts: 1
    NerveGear
    Hmm,interestingly the new update causes my controllers (using rift s) freeze into midair, not moving an inch, though rotating works fine. Dowloaded older update (1.37 I believe) which worked like a charm. Gave second try for new update but was met with same issues again...
  • sraurasraura Posts: 226
    Nexus 6
    sounds promising :)
  • MAC_MAN86MAC_MAN86 Posts: 2,212
    Wintermute
    edited June 13
    Hmm,interestingly the new update causes my controllers (using rift s) freeze into midair, not moving an inch, though rotating works fine. Dowloaded older update (1.37 I believe) which worked like a charm. Gave second try for new update but was met with same issues again...
    I'm on 1.37 and got same issue. I do think it was the Windows Update 2days ago. This has broken it completely.


  • D3ft0neD3ft0ne Posts: 2
    NerveGear
    I had updated everything having to do with my PC - video drivers / motherboard drivers/ chip set drivers, flashed the BIOS even. The only change i had noticed - > After updating Oculus to beta version, the flashes changed from Black and withe to mainly color, and happen less frequent.  This is not related to my movement around the room (which i though might be causing a cable tug). 
    I really hope its soft / firmware fixable, like my headset too much to even send it back for exchange.
  • MAC_MAN86MAC_MAN86 Posts: 2,212
    Wintermute
    edited June 13
    RIFT S AUDIO:

    I'm bloody right! Although my Oculus is presently screwed up by Windows and trying to change around the USB3.1 to USB C for convenience [turns out to be a bad connection with that Adapter and it was losing the Hub], my Windows also Updated a Pending Realtek Audio Driver I despise to hell and must Uninstall it plus then run a Regscanner to remove 2 remaining files that reside in Tasks whilst in Safe Mode. It also installs MAX AUDIO by WAVES and that is totally shite! It both compresses and enhances the treble and ruins the Stereo Picture in the process BUT (and here's the discovery!) IT DROPS THE VOLUME BY 1/3 exactly the same as the RIFT S ONBOARD SHITTY AUDIO! 
    There you have it. I go back to the generic High Definition Audio and boooooooooooooooom! It is 1/3 louder!!!
    Although this bastard of a Driver (Realtek) will try to update it again on each Reboot if it is not completely removed from the PC by the said method. 
    Go figure! RIFT S is same! They need to remove the Limiting/Compression and any enhancement it has in the Driver.
    And I must apologise for being blunt but it gives us shit so it deserves little respect for being there! Like a farmer that works with shit...it is what it is! That is an English word and it can not be removed from emotional expression. Solve this then I can relax ;)
  • AlexAtkinUKAlexAtkinUK Posts: 33
    Brain Burst
    MAC_MAN86 said:
    RIFT S AUDIO:

    I'm bloody right! Although my Oculus is presently screwed up by Windows and trying to change around the USB3.1 to USB C for convenience, my Windows also Updated a Pending Realtek Audio Driver I bloody despise to hell and must Uninstall it plus then run a Regscanner to remove 2 remaining files that reside in Tasks whilst in Safe Mode. It also installs MAX AUDIO by WAVES and that is totally shite! It both compresses and enhances the treble and ruins the Stereo Picture in the process BUT (and here's the discovery!) IT DROPS THE VOLUME BY 1/3 exactly the same as the RIFT S ONBOARD SHITTY AUDIO! 
    There you have it. I go back to the generic High Definition Audio and boooooooooooooooom! It is 1/3 louder!!!
    Although this bastard of a Driver (Realtek) will try to update it again on each Reboot if it is not completely removed from the PC by the said method. 
    Go figure! RIFT S is same! They need to remove the Limiting/Compression and any enhancement it has in the Driver.
    And I must apologise for being blunt but it gives us shit so it deserves little respect for being there! Like a farmer that works with shit...it is what it is! That is an English word and it can not be removed from emotional expression. Solve this then I can relax ;)
    As I've said before, limits are sometimes for hardware reasons.  Removing the limit could break the speakers, or maybe draw too much current.

    Just because the amp can output more power, doesn't necessarily mean the speakers were designed to handle it.
  • MAC_MAN86MAC_MAN86 Posts: 2,212
    Wintermute
    edited June 13
    As said, this RIFT S Driver is Peak Limiting from 50% as though they intended it to be a Compressor. The full range of Volume should be available and without Limiting/Compression in that range. What they used is certainly a Peak Limiter and these are hard ratios of compression. Obviously we do not wish to hear a processed sound for half of the range! A Peak Limiter simply does it's job to stop odd clips above 100%. By using it for constant peak levels it is over working all audio and altering the balance. That is NOT what any Audio Playing Device should do and yet they did the same on the Realtek ONLY due to designing it for tiny Speakers on Laptops which are not proper speakers as such but tweeters. Then DELL used the exact same Drivers and put them on Desktops! Shit design and totally without professional knowledge of the damage that has to Users when they want pure Audio in Studio Speakers!
  • MAC_MAN86MAC_MAN86 Posts: 2,212
    Wintermute
    2nd game at Pokerstars after removing some Intel installs from 2days ago which never registered in Devices, I use RIFT S Audio and I hear it start to compress very hard which made levels very low to hear across the table. Next it just crashes! RIFT S Audio is seriously not designed properly for use. If it has a Limiter in 1.38 I send it back !!!
  • KnightMasonKnightMason Posts: 20
    Brain Burst
    Enable CV1 sensor please? Tracking dead zones is a must for Archery and scopes in games. And there are many titles with both mechanics.
  • stevensred5stevensred5 Posts: 8
    NerveGear
    New update & firmware sorted me perfectly (volume is tooo low though) played now for hours with no glitching at all (maybe 2 white statics) I can live with this...if you cup your hands over your ears the sound is awsome !!!!IMO.....I'm thinking egg cartons & sticky back plastic fashioned in a Blue Peter way, as long as no one sees me...Well done Oculus, never thought I would say that this week.
  • SandcrackaSandcracka Posts: 82
    Hiro Protagonist
    Enable CV1 sensor please? Tracking dead zones is a must for Archery and scopes in games. And there are many titles with both mechanics.

    There has already been a statement that they won't be adding external sensor support. 
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