06-15-2019 02:38 AM
I had my rift S working great until this bloody update.
Firmware installed :
Headset : 1.7.1
Touch controllers left/right : 1.11.0
Why the hell I couldn't skip this update. I really regret
After the update, I got several error messages :
- could not connect the headset
- could not connect one of the touch controller
- oculus app need to restart
I was very satisfied with my rift s (I own a Rift Quest as well)
I hate this kind of mandatory update ! Once done, I got a successfull confirmation but in reality this was not the case.
Rebooted several time, the headset was like briked with the led detection staying red.
I unplugged everything then reconnected, then nothing on the screen except 3 dots loading.
The touch controllers pop up a message, low battery critical. It is a new battery.
I uninstalled everything, and restarted the software installation again.
Re-asking for the update again (no image on the headset )
Re-updated + touch , then error during the process
Then another error message : Display port connector. Headset not detected.
I am so pissed off ! Why Why why Oculus ???
Restarted again the whole process. After more than 1 hour, the headset is recognized and the touch also with full battery ( I didn't replaced the battery as I know they are fully charged)
This experience disgusted me so deep.
The home screen doesn't look smooth when I turn my head ( like micro juddering time to time). Previous the update it was perfectly smooth.
FYI , I know exactly what I'm doing. Not a noob. I'm an IT engineer in computer & software since years.
My hardware is more then enough for running VR and brand new. The system is a fresh installed OS. I know that it's not my hardware. Everything was running smooth perfect before this bloody update !
Why this mess oculus 😕
Not happy at all !
Update :
No improvement. Touch disconnected, Headset as well.
I have to reboot the PC then relink (pairing) the touch manually. Battery critical display even if the battery is new. After a relink it displays 100% charge. Strange.
Oculus app asking to restart the app. Done it , headset connect then disconnect again.
The home is replaced by a white area with lines or 3 dots loading. After a reboot again, I can get the home back.
After 30min, if I want to use the headset, same shit again, I have to restart the whole procedure to get it work.
I have several touch controller displayed in the list. I can"t even delete the old one after repairing.
Completely random success/ fails.
The home is not smooth like before.
Before the update, whenever I put the headset on my head, everything ran automatically : wake up the rift and oculus home display. That was great.
But it was before !
Oculus support, you have to FIX this mess ASAP ! I bought a working product and you broke it !
This is unacceptable !
06-15-2019 03:21 AM
06-15-2019 03:28 AM
06-17-2019 05:18 AM
TomCgcmfc said:
While 1.38 final is still in rollout mode maybe try downloading the Rift software and run Repair. This should take you back to a more stable 1.37.1 version (for now).
06-17-2019 05:25 AM
TomCgcmfc said:
While 1.38 final is still in rollout mode maybe try downloading the Rift software and run Repair. This should take you back to a more stable 1.37.1 version (for now).
06-17-2019 06:23 AM
i'm a CV1 user and have got same issues here 😞
06-17-2019 06:27 AM
TomCgcmfc said:
While 1.38 final is still in rollout mode maybe try downloading the Rift software and run Repair. This should take you back to a more stable 1.37.1 version (for now).
i tried the repair but it didn't rollback to 1.37.1.
it was helpless and i'd better wait for a hotfix
06-17-2019 12:07 PM
06-17-2019 11:04 PM