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HDMI and USB 3.0 cables not working

KellerTheKoalaKellerTheKoala Posts: 1
NerveGear
My HDMI and USB cables are not working. I tried plugging them out and then in again but nothing happened. My graphics card is a NVIDIA GeForce GTX 1050ti and I am pretty sure this meets the minimum requirements for VR. Here is a image for my situation.

Comments

  • OculusSupportOculusSupport Posts: 351 Oculus Staff
    Hi @KellerTheKoala,

    Assuming you have a DK2, as per your tag, you'll simply need to skip this step as the software is searching for either the Rift or the Rift S. If the software still isn't able to locate the headset, it may be worthwhile trying out our legacy software.

    While we no longer officially support the development kits, I hope that either of those steps work for you!

    Thanks, -Aidan
  • 1992757057719927570577 Posts: 2
    NerveGear
    I have the same problem,have you solved it?
  • rednekcowboy77rednekcowboy77 Posts: 83
    Hiro Protagonist
    Hi @KellerTheKoala,

    Assuming you have a DK2, as per your tag, you'll simply need to skip this step as the software is searching for either the Rift or the Rift S. If the software still isn't able to locate the headset, it may be worthwhile trying out our legacy software.

    While we no longer officially support the development kits, I hope that either of those steps work for you!

    Thanks, -Aidan
    ROFL--so the official answer is to not use our software that we require you to use in order for you to actually use our product???  Nice answer!!
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