I bought the product yesterday from Amazon.
There was no battery or manual.
I felt something strange, but decided not to care about the pleasure of receiving the product.
However, after the installation of the program can not proceed. I've tried repairing, but there's nothing different than reinstalling.
What should I do??

Comments
1. Start -> Run
2. Type in "services.msc"
3. Scroll down the services list to the "O" section and look for "Oculus VR Runtime Service" and make sure it exists. If it's not running, you can right click on it and select "Start". The startup type should be set to "automatic".
If you don't see the Oculus service listed, it means you probably had an installation issue and you should re-install the oculus app.
win7
services> oculus VR runtime is running ( also tried stopping and restarting it)
This is a user-user forum and the more info users see on what is going on with your end the more help someone might be able to offer. You might even consider just starting a new thread with as much detail as you can provide on your issue.
Or you can just tag onto a 6 month old thread and say "me too", but you likely will not get any help from any other users.
EVGA Z390 Dark MB | I9 9900k| EVGA 3090 FTW3 Ultra |32 GB G Skill 3200 cl14 ram | Warthog Throttle | VKB Gunfighter Pro/MCG Pro grip | Crosswind Pedals | EVGA DG 87 Case| Rift S | Quest |
Apparently, the file name is OculusSetup-DownloadCache in C drive. That all the info I can provide as I haven't seen such a file, unless it only shows for failed installs.
AMD Ryzen 3 2200G, GIGABYTE 1660 Super, 16GB Corsair Vengeance DDR4, MSI B450m Mortar, ADATA XPG SX8200 Pro 512 GB M.2, Windows 10 Pro v1903
File with the name "OculusSetup-DownloadCache" is not be found on c: drive.
Is there any ideas how to solve this issue?