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I haven't been able to use my Rift S since I bought it (Black Screen)

UrbanMasqueUrbanMasque Posts: 10
NerveGear
Recently was able to pick up my unit from Best Buy (which I'm strongly suspecting was returned), and I have not been able to play a game uninterrupted let alone properly setup the guardian system.  I've run the compatibility software and Im totally within spec, plus my Oculus Rift works fine!

Basically, I turn on the Rift S and I can see the Home, Store, App, and after a certain period of time the in HMD Screen goes black and no video gets fed through. Its odd because tracking still works and so does audio. If I put the Rift on my forehead and move around the display on my computer is still mooving and working in app, but there is no video passing through to the HMD. 

Extremely frustrating, especially after spending DAYS uninstalling and reinstalling stuff. 

Please HELP.

Comments

  • UrbanMasqueUrbanMasque Posts: 10
    NerveGear
    Additionally, when I go into the Devices menu on the Oculus App - I've got about 5 different Oculus Rift Right Touch controllers registered there with no software info or anything, and I cant seem to delete them.
  • UrbanMasqueUrbanMasque Posts: 10
    NerveGear
    https://imgur.com/gallery/ufPdvwb

    image of the sensor debacle.
  • MAC_MAN86MAC_MAN86 Posts: 2,262
    Wintermute
    Sorry I can't help you as my help is never welcomed. Sorry about that.
  • Techy111Techy111 Posts: 6,770 Volunteer Moderator
    Grow up
    A PC with lots of gadgets inside and a thing to see in 3D that you put on your head.

  • MAC_MAN86MAC_MAN86 Posts: 2,262
    Wintermute
    Help them techy.
  • Techy111Techy111 Posts: 6,770 Volunteer Moderator
    Will do
    A PC with lots of gadgets inside and a thing to see in 3D that you put on your head.

  • Techy111Techy111 Posts: 6,770 Volunteer Moderator
    @UrbanMasque have you opted in to branch beta ?
    A PC with lots of gadgets inside and a thing to see in 3D that you put on your head.

  • UrbanMasqueUrbanMasque Posts: 10
    NerveGear
    Techy111 said:
    @UrbanMasque have you opted in to branch beta ?
    Yes, and it didnt help :(
  • Techy111Techy111 Posts: 6,770 Volunteer Moderator
    May I suggest getting some help via oculus support and raising a ticket ?
    A PC with lots of gadgets inside and a thing to see in 3D that you put on your head.

  • UrbanMasqueUrbanMasque Posts: 10
    NerveGear
    Techy111 said:
    May I suggest getting some help via oculus support and raising a ticket ?
    Already filed.
  • UrbanMasqueUrbanMasque Posts: 10
    NerveGear
    No Fix - Returned it. 
    I suggest you do the same if this happens to your unit.
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