I have had to return two Oculus Go headsets due to overheating and other issues. The first return was hassle free with a replacement being sent as soon as I shipped first defective unit back.
Upon receiving replacement, it too was defective. It is now going on two weeks since they have received the second unit back and I am still without a headset. This is complete bullshit. Replacing defective units with refurbished units is no way to take care of customers. Hope I get the merchandise I paid for back, who knows. So disappointed in this whole ordeal.