I have had my Rift for nearly two years. I mainly play Elite Dangerous, and recently I started playing other games and using the touch controllers a little more. I noticed that the left touch controllers trigger button did not seem to respond all the time, so I raised a ticket with oculus and I was prepared to pay to have it fixed.
The great thing is that the controller was sent back and replaced within 5 days, and after a long week and weekend of working I finally managed to test it and it works great!
Just a little message to say thank you to the guys at Oculus for a great service and not leaving me out of pocket.